Bar Supervisor

Legends Global (Europe); Nottingham; On-site; GBP 23,000 - 26,000; Full time

Job summary

Legends Global (Europe) is seeking a Bar Supervisor for the Theatre Royal and Royal Concert Hall in Nottingham. You will lead the bar operation during performances, intervals and events, ensuring excellent service and smooth coordination with the team.

The role requires hands-on leadership, strong customer service, and the ability to manage staff during busy periods. Flexible evenings, weekends and bank holidays are expected in this lively theatre environment.

Qualifications

• Bar supervision experience required.
• Experience with cask ale desirable.
• Strong leadership and people skills.
• Excellent customer service and guest experience focus.
• Good organisational skills and attention to detail.

Responsibilities

• Supervise and manage bar staff during performances and events.
• Oversee beverage preparation, quality control and presentation.
• Assist in stock management and ordering with Bar Manager.
• Ensure health and safety and food safety standards are followed.
• Handle customer inquiries and resolve issues to enhance guest satisfaction.
• Coordinate with kitchen for seamless service during busy periods.

Skills

Bar supervision experience

Cask ale knowledge

Leadership

Customer service

Organisational skills

Stock control

Cash handling

Flexible schedule

Job description

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

About The Role

Situated in the heart of Nottingham, the Theatre Royal and Royal Concert Hall is one of our liveliest and most vibrant venues, hosting incredible shows, performances and events regularly- from West End Musicals to Comedy to Concerts to Opera- the venue host's it all! We’re looking for an enthusiastic and confident Bar Supervisor to join our team, leading the bar operation during performances, intervals and special events. This is a fantastic opportunity to take a hands-on role within a lively theatre environment, where great organisation, leadership and customer service make all the difference. Whether you’re an experienced bar supervisor or an experienced bartender ready to take the next step, we’d love to hear from you!

Job Responsibilities

• Supervise and manage bar staff, providing training and support to ensure high performance and adherence to service standards.
• Oversee the preparation and presentation of beverages, ensuring quality control and consistency.
• Assist the Bar Manager with managing stock levels.
• Ensure compliance with health and safety regulations, including food safety standards.
• Handle customer inquiries and complaints professionally, striving for resolution to enhance guest satisfaction.
• Collaborate with kitchen staff to ensure seamless service during busy periods.

What We're Looking For

• Previous Bar Supervisor or Bar experience.
• Previous experience working with cask ale is desirable.
• Strong leadership and interpersonal skills, with the ability to motivate and support a team.
• Confident supervising staff and creating a positive, inclusive and enjoyable team environment.
• Excellent organisational skills with strong attention to detail.
• Strong customer service skills with a passion for delivering an excellent guest experience.
• Good knowledge of bar operations, including stock control, cash handling and service standards.
• Flexible and reliable, with the ability to work evenings, weekends, bank holidays and during busy event periods.

Recruitment Process

To be considered for this role, you must be able to attend an in person interview with the Venue Manager the w/c 31st August.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.

We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.