Bar Supervisor

InterContinental Hotels Group; London; On-site; GBP 34,000; Full time

Job summary

InterContinental Hotels Group is seeking a Bar Supervisor at Kimpton Fitzroy London. This role involves leading a guest-facing team, maintaining high service standards, and creating memorable experiences in a luxury hospitality setting. Ideal candidates will be passionate, reliable, and skilled in customer service, with a positive attitude to enhance guest interactions.

Benefits

Competitive salary and service charge

28 days holiday per year, increasing to 33 days

Access to Wagestream for financial wellbeing

Free meals while on duty

Employee discounts on hotel rooms and experiences

Food and Beverage discounts

Employee assistance programme and healthcare plan

Season ticket loan and life insurance

Regular sporting and social events

Qualifications

• Experience in bars or hospitality, ideally in a premium environment.
• Knowledge of spirits and classic cocktails preferred.
• Hands-on approach with a 'can-do' attitude.

Responsibilities

• Oversee daily operations across multiple bar spaces.
• Maintain high service standards and lead by example.
• Train and onboard new staff, ensuring smooth operations.

Skills

Interpersonal Skills

Leadership

Customer Service

Team Player

Organizational Skills

Job description

Hotel Brand: Kimpton
Location: United Kingdom, London

Hotel: Fitzroy London (LONLP), 1-8 Russell Square, Bloomsbury, WC1B 5BE

At Kimpton Fitzroy Londonwe are looking for a Bar Supervisor to join us in the heart ofRussell Sq.

At Kimpton Fitzroy London, we don’t just serve drinks—we create moments. With standout venues including Fitz’s bar, the charming Parlour, our Summer Terrace, and the soon to be opened Snug private lounge, we offer diverse, elegant experiences for our guests. Each space has its own identity and purpose, and we’re now looking for a true leader to take these spaces to the next level.

Join us to help create a London experience like no other!

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2 minute walk from Russell Square tube station where the Piccadilly line runs 24hrs a day on Fridays and Saturdays!

As a Bar Supervisor, we will support you to:

• Be yourself- bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count– you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

The Role:
We’re looking for a Bar Supervisor with personality, passion, and a hands-on approach to join our team in a luxury hotel in Central London. This is a guest-facing role where you’ll help lead the bar team, maintain high service standards, and ensure every guest experience is memorable.

Ideally, you’ll have some experience working in bars or hospitality, ideally within a premium or luxury environment along with a basic knowledge of spirits and classic cocktails. What really matters, though, is your drive, your ability to work well with others, and your confidence in stepping up when needed.

Key Responsibilities:

• Help Overseeing daily operations across Fitz’s bar, the Parlour, Summer Terrace, Lobby and Snug
• Lead by example in delivering outstanding customer service.
• Support and motivate the bar team to maintain high standards.
• Assist with training and onboarding of new staff.
• Supervise the floor during service, ensuring smooth operations.
• Handle guest enquiries and concerns with professionalism and care.
• Carry out daily cashing-up procedures and reporting duties.
• Maintain a strong presence on the floor, hosting and engaging with guests.

What We’re Looking For:

• Strong interpersonal skills with a natural ability to lead and inspire others.
• A hands-on approach with a “can-do” attitude
• Great team player who enjoys working collaboratively
• Passionate about delivering memorable guest experiences.
• Reliable, well-presented, and highly organized

Do you have what it takes to be our next Bar supervisor? If so, we would love to hear from you.

We are committed to offer and provide ourBars Supervisor with a competitive salary and a large range of benefits including:

• £16.10 per hour (£33,488 per annum) Plus service charge and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated). Plus, the opportunity to take part in volunteering days if you wish to do so.
• Access toWagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepare by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Season ticket loan.
• Life insurance
• Regular sporting and social events

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.