Bar Supervisor

The Doyle Collection Ltd.; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance up to 25 days

Free meals on duty

Discounts at The Doyle Collection

Training and personal development

Cycle to work scheme

Life Insurance and Company Pension

Complimentary dry cleaning

Employee assistance programme

Staff events

Job summary

The Marylebone, London is seeking a Bar Supervisor to lead day-to-day bar operations, ensuring outstanding guest experiences and strong commercial performance under the Bar Manager and Head Bartender.

You will coach bartenders, manage stock and cash handling, help develop cocktail menus, upsell, and work with hotel teams to deliver memorable experiences while upholding the highest standards of service and safety.

Qualifications

• Previous experience in a supervisory role within a high-volume or luxury bar environment.
• Strong knowledge of cocktails, spirits, wines and beverage trends.
• Excellent leadership, communication and team development skills.
• Strong organisational and financial awareness, including stock and cash management.
• Ability to work calmly and effectively in a fast-paced environment.
• Hands-on approach with a positive and professional attitude.
• Knowledge of licensing legislation, health & safety and food safety standards.

Responsibilities

• Supporting the smooth day-to-day operation of the bar, ensuring the highest standards of service at all times.
• Supervising, coaching and developing bartenders and barbacks to deliver exceptional guest experiences.
• Leading opening and closing procedures, cash handling, till reconciliation and banking processes.
• Monitoring stock levels, placing orders and ensuring effective stock control to minimise waste and maximise profitability.
• Assisting with the creation and development of innovative cocktail menus, seasonal drinks and promotions.
• Maximising revenue opportunities through upselling, promotions and excellent product knowledge.
• Ensuring all team members have a strong understanding of menus, drinks, ingredients and local area recommendations.
• Handling guest feedback and resolving issues professionally and efficiently.
• Supporting the planning and delivery of events and special occasions within the bar.
• Analysing business levels and anticipating operational requirements to ensure the team is prepared for upcoming demand.
• Working collaboratively with other hotel departments to maximise guest satisfaction and revenue opportunities.
• Maintaining the highest standards of cleanliness, presentation, health & safety and licensing compliance.
• Using guest feedback and quality measures to identify opportunities for continuous improvement.
• Supporting performance management, training, appraisals and ongoing development of team members.

Skills

Supervisory experience

Cocktails knowledge

Leadership

Stock & cash management

Licensing & safety knowledge

Customer service

Job description

Are you a passionate hospitality professional with a flair for cocktails, exceptional guest service, and leading high-performing teams? We are looking for a Bar Supervisor to support the day-to-day operation of our bar, ensuring outstanding service, strong commercial performance, and memorable guest experiences.

Working closely with the Bar Manager and Head Bartender, you will help drive the success of the bar through excellent leadership, operational excellence, and a passion for quality.

Responsibilities:

• Supporting the smooth day-to-day operation of the bar, ensuring the highest standards of service at all times.
• Supervising, coaching and developing bartenders and barbacks to deliver exceptional guest experiences.
• Leading opening and closing procedures, cash handling, till reconciliation and banking processes.
• Monitoring stock levels, placing orders and ensuring effective stock control to minimise waste and maximise profitability.
• Assisting with the creation and development of innovative cocktail menus, seasonal drinks and promotions.
• Maximising revenue opportunities through upselling, promotions and excellent product knowledge.
• Ensuring all team members have a strong understanding of menus, drinks, ingredients and local area recommendations.
• Handling guest feedback and resolving issues professionally and efficiently.
• Supporting the planning and delivery of events and special occasions within the bar.
• Analysing business levels and anticipating operational requirements to ensure the team is prepared for upcoming demand.
• Working collaboratively with other hotel departments to maximise guest satisfaction and revenue opportunities.
• Maintaining the highest standards of cleanliness, presentation, health & safety and licensing compliance.
• Using guest feedback and quality measures to identify opportunities for continuous improvement.
• Supporting performance management, training, appraisals and ongoing development of team members.

Skills

• Previous experience in a supervisory role within a high-volume or luxury bar environment.
• Strong knowledge of cocktails, spirits, wines and beverage trends.
• Excellent leadership, communication and team development skills.
• Strong organisational and financial awareness, including stock and cash management.
• Ability to work calmly and effectively in a fast-paced environment.
• A hands-on approach with a positive and professional attitude.
• Knowledge of licensing legislation, health & safety and food safety standards.

The Perks of working for The Doyle Hotel:

• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Life Insurance and Company Pension
• Complimentary dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties and regular team get togethers
• Refer a Friend bonus scheme

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of seven Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC and Cork. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.