Front Office Supervisor

Radisson Hotel Group; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Radisson Hotel Group as a Night Supervisor in Bristol, where your role will be vital in providing excellent guest service. Help create memorable experiences in a dynamic front office team setting while enjoying competitive benefits and opportunities for growth.

Benefits

Special rates for team members, family, and friends

Individual development plan and access to Radisson Academy

Contributory pension scheme

Complimentary meals on duty

Uniform provided

28 days holiday for full-time team members

Access to leisure, pool, and gym facilities

Qualifications

• Experience in a similar position is beneficial but not essential.
• Ability to work as part of a team to ensure guest satisfaction.
• Attention to detail.

Responsibilities

• Supervise front office team and ensure guest experiences are of the highest level.
• Be proactive in ensuring guest satisfaction and smooth operation of the front office.
• Deliver a warm welcome and memorable moments for guests.

Skills

Flexibility

Creativity

Strong verbal communication

Problem-solving

Job description

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Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos.

People are at the core of our business success and future. Our people are trueMoment Makers and together we bring the culture, spirit, environment andopportunities that empower you to be your best, every day, everywhere, everytime. Together, we make Every Moment Matter.

We are now looking for a Night Supervisor to join our dynamicteam here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only onyour resume. Because mindset is what it’s all about. And you can grow the restwith us. That's a promise!

What We Offer Our Front Office Supervisor

We aim to be as good a place to work as we are to stay. That is why we offer acompetitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travellingand staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. Withus you will benefit from a wide range of development offers supporting yourlearning & growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy
• Participate and live Responsible Business every day together with our teammembers in the hotel and in the local communities where we work on creatingshared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *whereapplicable

The Front Office Supervisor Role

Our front office team is the heart of the house, providing a warm welcome andhappy smile, and where we strive to deliver an experience that is beyondexpectation - creating memorable moments for our guests.

• Our Front Office Supervisors love the hustle and bustle of life! It’snot just about check-in and check-out. It’s about everything in-between
• You will supervise our front office team and lead by example, ensuring allaspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guestsatisfaction and the smooth running of the front office department

As Front Office Supervisor , you will join a team that is passionateabout delivering incredible service where we believe that anything is possible,whilst having fun in all that we do!

Qualities We Are Looking For In Our Front Office Supervisor

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential



Become part of the world of Moment Makers , we are looking forward togetting to know you!

Housed in an iconic 18-storey high rise, the Radisson Blu Hotel in Bristol places you at the centre of one of England’s most captivating cities, near a number of popular attractions. The hotel is within walking distance of the Hippodrome Theatre, the Cabot Circus Shopping Centre, the At-Bristol Science Centre, Brunel's SS Great Britain and the Blue Reef Aquarium. In addition, the Radisson Blu is just steps from public transport, so getting around is easy. It’s not just the city’s tallest hotel; it provides some of the best services and facilities you’ll find at any hotel in the city. In addition to a prime harbour location, the hotel offers 176 modern rooms and suites, as well as an on-site restaurant, bar and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.