Bar Manager - Norfolk

Haven Holidays; Ditchingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading holiday company in the United Kingdom is seeking a Bar Manager to lead an energetic team across bars and entertainment venues. The role focuses on delivering exceptional guest experiences and ensuring high performance by mentoring and motivating the team. Responsibilities include resource management, compliance with regulations, and solving operational issues. Proven experience in a hospitality leadership role is essential, along with strong communication and leadership skills. Flexibility to work during evenings and weekends is required.

Qualifications

• Proven experience in bar management or similar leadership roles.
• Strong leadership and communication skills are essential.
• Ability to thrive in a fast-paced environment while being detail-oriented.
• Flexibility to schedule work hours, including weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service.
• Ensure top-tier guest satisfaction by addressing concerns.
• Monitor individual and team performance, providing feedback.
• Oversee scheduling, budgets, and resources for efficiency.
• Ensure compliance with health and safety regulations.
• Quickly resolve operational issues to ensure smooth functioning.
• Support team development with training and mentoring.

Skills

Leadership Skills

Communication Skills

Customer Service

Problem-Solving Abilities

Organisational Skills

Time Management

Job description

Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues. In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Qualifications

• Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and Cellar Management.
• Flexibility to work evenings, weekends, and holidays.