Bar Manager — Lead Guest Experience & Revenue

Crossco (1467) Limited; Newcastle upon Tyne; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Paywise+

EAP Mintago

Salary sacrifice options

Free staff parking

Gym access

Training & progression

Job summary

Crowne Plaza Newcastle upon Tyne is seeking a Bar Manager to take overall responsibility for the bar's day-to-day operations and commercial performance. You will lead a hands-on team, uphold high service standards, and drive guest experiences that encourage repeat visits.

You will develop sales initiatives, manage stock and costs, and collaborate with hotel leaders to ensure smooth operations and profitability while maintaining a lively, welcoming bar environment.

Qualifications

• Proven experience managing bar operations in a busy hospitality environment.
• Strong focus on guest experience and service quality.
• Track record of driving sales and profitability.
• Knowledge of stock management and cost control.
• Experience with rosters, payroll, and team development.

Responsibilities

• Oversee day-to-day bar operations and guest service.
• Lead and develop bar team to deliver outstanding service.
• Drive beverage revenue through promotions and upselling.
• Manage stock, ordering, receiving, and stock takes.
• Monitor costs, budgets, and staffing levels.
• Ensure compliance with brand standards and safety regulations.

Skills

Leadership

Guest Experience

Stock Control

People Management

Cost Control

Job description

Crowne Plaza Newcastle upon Tyne is seeking a Bar Manager to take overall responsibility for the bar's day-to-day operations and commercial performance. You will lead a hands-on team, uphold high service standards, and drive guest experiences that encourage repeat visits.

You will develop sales initiatives, manage stock and costs, and collaborate with hotel leaders to ensure smooth operations and profitability while maintaining a lively, welcoming bar environment.