Bar Manager – Haven

Haven; Sandy Bay; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

upto 50% off on-park dining

20% discounts on Haven Holidays

in-store discounts

free access to facilities

savings at national brands and other

Job summary

Haven is seeking a Bar Manager to lead our Bars team across our entertainment venues. You’ll guide daily operations, mentor staff, manage budgets and stock, and ensure outstanding guest experiences with safe, compliant service.

The role requires strong leadership, a hands-on approach, and the ability to thrive in a fast-paced hospitality setting, with flexibility to work evenings, weekends and holidays. Haven offers comprehensive training and career development opportunities.

Qualifications

• Proven experience in bar/venue leadership roles.
• Strong leadership and communication skills.
• Experience with budgeting and financial management.
• Knowledge of cellar operations and inventory management.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced hospitality environment.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Performance Management: Monitor performance, provide feedback, coaching, and conduct reviews.
• Resource Management: Oversee scheduling, budgets and resources to maximise efficiency.
• Compliance and Safety: Ensure operations comply with health and safety regulations and company policies.
• Problem Solving: Resolve operational issues quickly to maintain smooth daily running.
• Training and Development: Support team growth through training and mentoring.

Skills

Leadership

Budgeting

Financial management

Cellar management

Customer service

Communication

Attention to detail

Job description

Position: Bar Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues.

In this role, you’ll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and Cellar Management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.