Bar Manager

Daish's Holidays; Shanklin; On-site; GBP 15,153 - 19,286; Full time

Benefits offered by this job

Competitive salary

Mental wellbeing support

Extra paid day off for birthday

Job summary

Daish's Holidays in Shanklin is seeking a Bar Manager to lead bar operations and provide exceptional customer service. The role involves managing bar staff, ensuring high standards, and enhancing guest experiences.

In addition to a competitive salary of up to £13.85 per hour, we offer a supportive mental wellbeing package and additional day off for birthdays. Experience in bar management and cash handling is essential.

Qualifications

• Experience managing bars and training staff.
• Able to respond to guest dissatisfaction efficiently.
• Understanding of cellar management and licensing laws.

Responsibilities

• Coordinate daily bar operations.
• Deliver superior service and maximize satisfaction.
• Mentor new staff on operational procedures.

Skills

Customer service excellence

Cash handling

Health and Safety knowledge

Team management

Effective communication

Job description

We are recruiting for a Bar Manager to work with us at Daish's Hotels!

Offer: competitive salary up to £13.85 per hour, depending on experience, working up to 6 days per week. Hours include evenings, weekends and bank holidays, shift from 4pm to midnight.

We provide a supportive mental wellbeing and financial assistance package and an extra paid day off for your birthday.

Responsibilities

As a Bar Manager you will demonstrate experience of managing bars and training staff to a high standard, providing exceptional customer service whilst performing your regular duties and managing a team of bar staff. Guest experience is absolutely paramount and we ensure we always provide a friendly and welcoming environment for both our guests and team members.

Key Duties

• Coordinate daily, front and back of house bar operations
• Good knowledge of all product sold in the bar and how to deliver them to the highest quality standard
• Deliver superior service and maximise customer satisfaction
• Respond efficiently and accurately to any arising guest dissatisfaction
• Organise and supervise staffing
• Mentor new staff with the correct operational procedures for the department
• Active listening and effective communication skills
• Understanding of cellar management
• Experience of cash handling and management
• Good working knowledge of Health and Safety issues related to public bar spaces and events & licensing laws

Additional Information

A personal licence is a bonus for this role but we will provide training if required.