Bar Manager

Ashton Gate; Bristol; On-site; GBP 30,000 - 35,000; Full time

Job summary

Ashton Gate Stadium seeks a dynamic Bar Manager to oversee bar operations, ensuring exceptional guest experiences and efficient service delivery. This role involves leading a team, maintaining health and safety standards, and achieving sales targets in a vibrant, high-energy environment.

Benefits

Opportunities for training and career development

Staff benefits, including venue discounts

Qualifications

• Proven experience in leadership within a high-volume setting.
• Solid knowledge of stock control and health safety standards.
• Ability to work under pressure and meet financial targets.

Responsibilities

• Manage bar operations during events, ensuring smooth service.
• Lead and develop the bar team to maintain high service standards.
• Oversee financial operations including cash handling and reporting.

Skills

Leadership

Customer Service

Stock Control

Financial Management

Communication

Education

Experience as a Bar Manager or similar

Job description

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About Us

Ashton Gate Stadium is a leading sports and entertainment venue in Bristol, known for hosting a wide range of high-profile events including football, rugby, concerts, and corporate functions. We are seeking an experienced and dynamic Bar Manager to oversee bar operations, ensuring exceptional guest experiences and efficient service delivery. This is an exciting opportunity for a proactive leader with strong operational skills in a high-energy, high-volume environment.

About Us

Ashton Gate Stadium is a leading sports and entertainment venue in Bristol, known for hosting a wide range of high-profile events including football, rugby, concerts, and corporate functions. We are seeking an experienced and dynamic Bar Manager to oversee bar operations, ensuring exceptional guest experiences and efficient service delivery. This is an exciting opportunity for a proactive leader with strong operational skills in a high-energy, high-volume environment.

Role Overview

The Bar Manager will be responsible for managing the operations of all bars within the stadium, ensuring smooth service during Match Days and non-Match Day events. Leading a team of bar supervisors, staff, and casual workers, the Bar Manager will ensure top-notch service and adherence to health and safety standards, while also focusing on operational excellence.

Key Responsibilities

• Operational Management: Ensure smooth and efficient bar service during all events.
• Team Leadership: Motivate and develop a team of bar staff, ensuring high service standards.
• Guest Experience: Provide excellent service, addressing customer queries and complaints promptly.
• Stock Control & Ordering: Manage inventory levels, placing orders and minimizing waste.
• Health & Safety Compliance: Ensure adherence to all health and safety regulations, including alcohol licensing laws.
• Financial Management: Oversee cash handling, till operations, and financial reporting. Work with the team to meet sales and profit targets.
• Training & Development: Provide training for bar staff, focusing on service standards, product knowledge, and health and safety.
• Event Coordination: Collaborate with the Events team to meet bar requirements for Match Days and events.
• Quality Control: Monitor product quality and ensure consistent service standards across all bars.
  
  

Key Relationships

• F&B Director and Concessions Manager
• Event Clients and Organisers
• Bar Supervisors, Bar Staff, Casual Workers
• Guests
  
  

Essential

Key Skills & Experience

• Proven experience as a Bar Manager or similar role in a large venue or hospitality setting
• Strong leadership and people management skills
• Excellent customer service and guest experience focus
• Solid understanding of stock control, ordering, and inventory management
• Knowledge of health and safety regulations and alcohol licensing laws
• Strong financial acumen and experience managing budgets and targets
• Ability to work under pressure in a fast-paced environment
• Strong communication and relationship-building skills
• Flexible availability, including evenings, weekends, and event days
  
  

Desirable

• Experience in a stadium or high-profile event venue
• Personal license or willingness to obtain one
• Knowledge of Gross Profit (GP) and strategies for driving profitability
• Experience managing large beverage stocks and optimizing profitability
  
  

What We Offer

• A supportive and inclusive work environment
• Opportunities for training and career development
• Staff benefits, including venue discounts
• The opportunity to work at one of Bristol’s most iconic venues
  
  

Equal Opportunities

Ashton Gate Ltd is committed to ensuring equal opportunities for all employees, with no discrimination based on race, nationality, religion, gender, sexual orientation, age, ethnicity, disability, or gender reassignment.

Safeguarding

Ashton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All employees are expected to share this commitment.

Location: Ashton Gate Stadium, Bristol

Contract: Full-Time, Permanent

Hours: 37.5 hours per week (including evenings and weekends)

Salary: £30,000 – £35,000 per annum

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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