Bar Manager

Accor Hotels; Bridgwater; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel chain seeks a Bar Manager to oversee bar operations in Bridgwater. The role involves enhancing customer satisfaction, managing staff, and ensuring compliance with hotel standards. Ideal candidates will have a vocational degree in hospitality and at least 3 years of experience in a similar role.

Qualifications

• Minimum of 3 years' professional experience.
• Fluent in the national language and operational English; a third language is a plus.

Responsibilities

• Oversee bar operations and ensure customer satisfaction.
• Manage bar staff and promote hotel services.
• Ensure compliance with hygiene and safety regulations.

Skills

Customer Service

Communication

Team Management

Problem Solving

Education

Vocational degree in hospitality or F&B studies

Tools

Computer applications

Job description

GENERAL PURPOSE:

To serve as the Bar Manager, overseeing the bar operations to ensure successful and profitable service in accordance with hotel standards.

Key Responsibilities:

1. Enhance customer satisfaction through friendly, attentive service, discretion, and diplomacy.
2. Seat customers and advise on cocktail and beverage choices.
3. Take customer orders and respond appropriately to requests.
4. Build trusting relationships with guests by providing reliable advice.
5. Coordinate with the F&B Manager to handle complaints and feedback.
6. Organize production, distribution, and storage based on infrastructure and equipment.
7. Supervise stock rotation and identify needs for supplies.
8. Ensure beverages meet hygiene standards and are served promptly.
9. Supervise bar setup, menu presentation, and promotional events to increase revenue.
10. Apply hotel and brand standards, and conduct audits.
11. Coordinate with adjacent departments like restaurant and front office.
12. Maintain cleanliness and good condition of equipment, adhering to hygiene regulations.
13. Ensure compliance with legislation regarding beverage sales.
14. Develop and evolve working methods aligned with brand philosophy.
15. Participate in recruitment, training, and assessment of staff with the F&B Manager.
16. Conduct technical and sales training; support employee career development.
17. Ensure staff appearance and uniforms reflect brand standards.
18. Prepare work schedules based on activity forecasts.
19. Engage the team in achieving departmental and hotel targets.
20. Manage the bar staff team, fostering a positive working environment.
21. Organize operations and communicate effectively with the team.
22. Ensure compliance with labor laws.
23. Promote hotel services and encourage guest loyalty.
24. Increase sales through innovative approaches and reliable advice.
25. Promote special offers, cocktails, and product range.
26. Create a lively bar atmosphere and oversee operations.
27. Monitor competitive activities.
28. Manage beverage consumption ratios and contribute to budget planning.
29. Oversee cash operations, administration, and audits per internal guidelines.
30. Manage stocks, participate in inventories, and justify consumption variances.
31. Maintain equipment in good condition.
32. Ensure adherence to HACCP hygiene regulations and hotel security policies.
33. Support environmental initiatives like energy saving and waste recycling.

Qualifications:

• Vocational degree in hospitality or F&B studies.
• Minimum of 3 years' professional experience.
• Proficient in computer applications.
• Fluent in the national language, operational English, and a third language is a plus.

Additional Information:

Introduce your team, property, or work environment briefly, highlighting cultural aspects. Note: Include any local or legislative requirements, such as work permits.

Our commitment to Diversity & Inclusion: We aim to attract, recruit, and promote a diverse talent pool.