Bar Manager

Leisure Employment Services; Berwick-upon-Tweed; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Inclusive environment

Fully funded training

Career development

Dining discount

Haven Holidays discount

Staff discounts

Free park access

Job summary

Haven is seeking an experienced Bar Manager to lead and develop our bars across venues. You will drive guest experiences, manage team performance, and oversee budgets to maximise efficiency.

In this role you will ensure safety and compliance, coach staff, and deliver outstanding service. Haven offers strong training, career development, and generous staff perks within a vibrant park environment across multiple locations.

Qualifications

• Proven experience in Bar Manager or similar leadership roles in hospitality.
• Experience with budgeting and financial management.
• Strong customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Excellent communication and team leadership skills.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Performance Management: Monitor performance, provide feedback, coaching, and reviews.
• Resource Management: Oversee scheduling, budgets, and resources for efficiency.
• Compliance and Safety: Ensure operations comply with health and safety regulations and policies.
• Problem Solving: Resolve operational issues quickly to maintain smooth day-to-day running.
• Training and Development: Support team development through ongoing training and mentorship.

Skills

Team Leadership

Budgeting

Customer Service

Health & Safety

Communication

Problem Solving

Job description

Position: Bar Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Bring your leadership skills as a Bar Manager to craft unforgettable experiences for our guests across our bars and entertainment venues. In this role, you'll be at the heart of an energetic Bars team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Bar Manager, Venue Manager, or a similar leadership position in hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting, financial management and Cellar Management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

Welcome, and thank you for your interest in joining Haven! We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us. Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit. Thanks again for considering a future with our team. We’re glad you’re here! At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!