Bar & F&B Supervisor: Lead Service & Shifts

Cairn Group Hotel; Harrogate; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Discounted stays across Cairn hotels

Food, beverage, spa and leisure perks

Leadership development programmes

Long service awards

Employee Assistance Programme

Health Care Cash Plan

Wellbeing resources

Career progression opportunities

Job summary

Cairn Group is seeking motivated Supervisors for the Bar at DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You will support daily operations, lead by example and coach team members to deliver exceptional guest experiences.

Join us to help drive performance, engagement and service standards across shifts, while developing leadership skills within a supportive, people-first culture at Cairn Group.

Qualifications

• Experience in hospitality or customer-facing environment.
• Lead with positivity and set a strong example for others.
• Organised, dependable and able to prioritise effectively.
• Enjoy supporting, developing and motivating team members.
• Work collaboratively and communicate confidently with colleagues and guests.
• Eager to develop leadership skills and grow your hospitality career.

Responsibilities

• Support the day-to-day operation of the department and ensure smooth service delivery.
• Lead by example, maintaining high standards of guest service and operational excellence.
• Provide guidance, coaching and support to team members throughout each shift.
• Assist with organising workloads, delegating tasks and coordinating daily activities.
• Help resolve guest queries and operational challenges effectively and professionally.
• Contribute to the success of the wider team by driving performance, engagement and service standards.

Skills

Leadership

Guest service

Coaching

Team collaboration

Organisational skills

Communication

Customer-facing

Job description

Cairn Group is seeking motivated Supervisors for the Bar at DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You will support daily operations, lead by example and coach team members to deliver exceptional guest experiences.

Join us to help drive performance, engagement and service standards across shifts, while developing leadership skills within a supportive, people-first culture at Cairn Group.