Bar Back — Fast-Paced Guest Experience Champion

TOCA Social France; Greater London; Sur place; GBP 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Wage: £12.71 + tron

Complimentary TOCA games

F&B discounts

Free meal on shift

Retail & hospitality discounts

Counselling sessions

Career progression

Résumé du poste

TOCA Social is recruiting for guest services roles at our Westfield White City venue. You will greet guests, guide their journey, and help deliver a best-in-class dining and football experience in a fast-paced, energetic environment.

Flexibility to work evenings and weekends, with both part-time and full-time contracts available. You will support bar and hospitality teams, maintain clean, presentable areas, and contribute to memorable experiences while TOCA Social expands.

Qualifications

• Punctual, reliable with a great attitude and work ethic.
• Fast learner with ability to work under pressure in a fast-paced environment.
• Passionate about delivering top quality experiences.
• Willingness to make people happy and deliver memorable experiences.
• Ready to roll up sleeves and support other departments and teammates.

Responsabilités

• Greeting and supporting guests to provide a best-in-class experience.
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner.
• Ensuring guest facing areas are clean and presentable at all times.
• Providing clear and concise communication to teammates to minimise disruption to guests.
• Ensuring all items/stock are replenished and available to guests and teammates.
• Supporting our bar teams and Leaders as and when necessary.
• Following all health & safety and allergy procedures.
• Being flexible in covering a range of duties in line with business needs when required.
• Coaching junior members of the team to become legends.

Description du poste

TOCA Social is recruiting for guest services roles at our Westfield White City venue. You will greet guests, guide their journey, and help deliver a best-in-class dining and football experience in a fast-paced, energetic environment.

Flexibility to work evenings and weekends, with both part-time and full-time contracts available. You will support bar and hospitality teams, maintain clean, presentable areas, and contribute to memorable experiences while TOCA Social expands.