Bar and Waiting Team Member

TN United Kingdom; Lancaster; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a renowned family-owned brewery as a Bar and Waiting Team Member, where you will provide exceptional customer service in a vibrant pub environment. With a rich history spanning nearly 200 years, this company values its people and fosters career growth. Enjoy fantastic perks like discounts on food and drink, a share in the annual profits, and wellbeing support. If you're passionate about hospitality and eager to be part of a supportive team, this is the perfect opportunity to thrive in your career while sharing memorable experiences with customers.

Benefits

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Annual profit share

Wellbeing support

Career growth opportunities

Access to discounts via JW BenefitHub

Qualifications

• Passionate about hospitality and providing excellent customer service.
• Team-oriented, supportive, and proactive in a busy environment.

Responsibilities

• Deliver best-in-class customer service tailored to guests' needs.
• Support teammates and assist wherever needed in the pub.

Skills

Customer Service

Teamwork

Proactivity

Hospitality

Education

No formal education required

Job description

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We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistance Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best-in-class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together