Bar and Restaurant Supervisor, Hotel du Vin

Hotel Du Vin; Stratford-upon-Avon; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join Hotel Du Vin as a Bar and Restaurant Supervisor and be part of a team that delivers exceptional guest experiences. You will manage service flow in a busy restaurant/bar while maintaining high standards. Enjoy competitive pay, a flexible schedule, and numerous development opportunities.

Benefits

Discounted staff room rates

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Support for neurological health

Employee Assistance Programme

Complimentary stays on anniversaries

Qualifications

• Experience in a busy restaurant or bar.
• High standards in guest service.
• Willingness to take on managerial responsibilities.

Responsibilities

• Manage flow and communication between the kitchen and the bar.
• Deliver exceptional service and ensure guest satisfaction.
• Assist in training and developing team members.

Skills

Management

Customer Service

Communication

Job description

Job title: Bar and Restaurant Supervisor, Hotel du Vin

Rate of Pay / Hours:

Contract: Location:

Join Our Team

Get paid for doing what you love, enjoy great perks and benefits, learn new skills, and build a lifelong career with Hotel du Vin.

About You

Are high standards second nature to you? Do you love people and making guests smile every day by delivering exceptional service? Do you want to be part of something different, working with the best food, drinks, and a brand you can be proud of? We love food, wine, and cocktails—almost as much as you do!

Experience and Role

You will have experience working in a busy restaurant and/or bar and be seeking the next step in your career. As the face of the restaurant and bar within our hotel, you'll help manage flow and communicate with the kitchen and management team to ensure a smooth dining experience for our guests.

Working Hours

We are open 7 days a week, 365 days a year, requiring flexibility for various shifts and days. Our busiest times are evenings and weekends, but shift patterns and hours can be discussed at interview.

Development Opportunities

We offer nationally recognized apprenticeships alongside detailed brand training to help you become 'The Difference' in guest experiences. We encourage internal development and progression towards leadership roles within Hotel du Vin.

Benefits

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• Discounted friends and family room rates with 50% off the best available rate.
• 35% off dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career growth.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare cash plans including dental, optical, and medical from £5/month.
• Referral schemes earning up to £1500.
• Uniform provided that looks professional.
• Wellness and campaign days promoting activities like Pay Day Lunches, National Popcorn Day, and Mental Health Awareness Week.
• Wagestream for instant access to earned wages and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme offering confidential advice 24/7.

Our Sustainability Goals

• 100% renewable energy for our electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, championed by our Sustainability Council.
• Eco-friendly cleaning systems and enzyme-based solutions in kitchens.
• Volunteer days for sustainable charities, paid in full.

If interested, Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.