Housekeeping Supervisor, Malmaison

Hotel Du Vin; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Hotel Du Vin is seeking a Housekeeping Supervisor for its Cheltenham location, responsible for maintaining the highest standards in room presentation and guest satisfaction. This role offers career progression opportunities into management, alongside competitive pay and numerous employee perks including discounts and development programs.

Benefits

Heavily discounted Staff Room Rates

35% off dining

Fully funded Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Employee Assistance Programme

Qualifications

• High standards of cleanliness and presentation.
• Ability to lead and motivate a team.

Responsibilities

• Ensure high standards in room cleanliness and presentation.
• Supervise housekeeping staff and maintain guest satisfaction.

Skills

Attention to detail

Customer service

Job description

Housekeeping Supervisor, Malmaison

Rate of Pay / Hours / Type of Contract / Location

Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a career with Malmaison.

Are high standards second nature to you? Do you love working with people and making guests smile every day, knowing you have delivered exceptional service? Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of?

As a Housekeeping Supervisor, you and your team set the tone for the guest experience, ensuring that high standards are maintained and exceeded.

We create memorable experiences for our guests. This role could be your next step into a Head of Department position within Malmaison – we actively support internal development and progression.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500 for employee referrals.
• A professional uniform that looks great.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Wagestream – access your earnings in real-time, stream up to 50%, and manage your finances better.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological conditions through our sponsorship of The Brain Charity.
• Employee Assistance Programme – confidential 24/7 support for you and your family.

Our Sustainability Goals:

• 100% renewable electricity, primarily from UK wind farms.
• Recycling at least 70% of hotel waste.
• Transition to chemical-free cleaning systems and eco-friendly kitchen practices.
• Volunteer days for sustainable charities, paid in full.

If you're interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.