Banquet Supervisor

Accor Hotels; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Job summary

Accor Hotels is seeking motivated individuals for an exciting entry-level role in banquet operations in Cardiff. This position offers growth opportunities and involves coordinating event setups, ensuring service quality, and collaborating with team members. Ideal candidates will possess strong communication skills and a service-oriented mindset, with the ability to thrive in high-pressure situations.

Qualifications

• Good communication and customer service skills.
• Service-oriented with attention to detail.
• Ability to work effectively under stress and in high-pressure situations.

Responsibilities

• Assist with setup of function rooms according to Banquet Event Orders.
• Coordinate closely with the Chef to understand the menu served for each event.
• Supervise the maintenance of service standards during banquet operations.

Skills

Communication

Customer Service

Attention to Detail

Teamwork

Problem Solving

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand that individual passion and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values every team member's contribution. We are committed to business ethics, integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an extensive portfolio of iconic hotels and brands, Accor offers numerous opportunities for career growth and professional development worldwide.

Join a team where you can be authentic, grow, create your path, work with purpose, and feel valued.

This is an exciting entry-level role with growth opportunities for motivated applicants. Make it your next move.

Job Description

1. Assist with and ensure the setup of function rooms according to Banquet Event Orders.
2. Verify that all prerequisites for functions are checked and ready for setup at the scheduled time.
3. Coordinate closely with the Chef to understand the menu served for each event.
4. Supervise the maintenance of service standards during banquet operations.
5. Monitor banquet service equipment to maintain optimal levels for smooth operations.
6. Handle requisitions for items requiring replacement.
7. Attend all meetings and training sessions as assigned by management.
8. Ensure all service and storage areas are kept safe, clean, and secure.

Qualifications

1. Good communication and customer service skills.
2. Service-oriented with attention to detail.
3. Ability to work effectively under stress and in high-pressure situations.
4. Team player and collaborator.

Additional Information

Experience is an asset.

• Strong interpersonal and problem-solving skills.
• Fluency in English; additional languages are a plus.