Banquet Manager

Isleworth Golf & Country Club; Isleworth; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid sick leave

Paid vacation

Birthday holidays

Job summary

Isleworth Golf & Country Club in Isleworth, United Kingdom invites skilled hospitality professionals to join its banquet team. The role focuses on planning, coordinating, and supervising events from setup to breakdown, ensuring flawless service and client satisfaction.

The successful candidate will lead banquet staff, liaise with clients, planners, kitchen teams, and vendors, and uphold health, safety, and sanitation standards while managing costs and staffing levels.

Qualifications

• Minimum of 3 years of supervisory/management experience in hospitality or country club.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety, sanitation, and alcohol service regulations.
• Experience with POS systems and inventory management.

Responsibilities

• Plan, coordinate, and oversee banquet events from setup through breakdown.
• Supervise, train, schedule, and motivate banquet staff.
• Coordinate with clients, event planners, kitchen staff, vendors, and other departments.
• Ensure proper room setup, food and beverage service, décor, and event timing.
• Conduct pre-event meetings and communicate event details and service expectations to staff.
• Monitor service quality and resolve guest concerns promptly and professionally.
• Manage staffing levels, labor costs, inventory, and banquet supplies.
• Ensure compliance with health, safety, sanitation, and company standards.
• Review event orders and ensure all client requirements are accurately executed.
• Maintain professional relationships with clients and help generate repeat business.
• Lead post-event reviews and identify opportunities to improve service and efficiency.

Skills

Leadership

Interpersonal skills

Communication

Education

Bachelor's degree in Hospitality Management or related field

Tools

Point-of-Sale Systems

Inventory management software

Microsoft Office

Job description

Description

Isleworth Golf & Country Club, a Distinguished Club with Elite status and Ranked #13 by Platinum Clubs of America, seeks motivated individuals to Join our dynamic team. As a full time employee we offer excellent benefits to include health benefits, matching 401k, paid sick & vacation time, 7 paid holidays including your birthday.

Benefits

• health benefits
• matching 401k
• paid sick & vacation time
• 7 paid holidays including your birthday

Key Responsibilities

• Plan, coordinate, and oversee banquet events from setup through breakdown.
• Supervise, train, schedule, and motivate banquet staff.
• Coordinate with clients, event planners, kitchen staff, vendors, and other depts.
• Ensure proper room setup, food and beverage service, décor, and event timing.
• Conduct pre-event meetings and communicate event details and service expectations to staff.
• Monitor service quality and resolve guest concerns promptly and professionally.
• Manage staffing levels, labor costs, inventory, and banquet supplies.
• Ensure compliance with health, safety, sanitation, and company standards.
• Review event orders and ensure all client requirements are accurately executed.
• Maintain professional relationships with clients and help generate repeat business.
• Lead post-event reviews and identify opportunities to improve service and efficiency.

Requirements

• Minimum of 3 years of supervisory/management experience, preferably in a country club or hospitality environment
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety, sanitation, and alcohol service regulations.
• Experience with point-of-sale systems, inventory management software, and Microsoft Office.
• Ability to work evenings, weekends, holidays
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.