Banknote Operations Manager — Team Leader & Expert Witness

Bank of England; Loughton; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Pension (career average)

Discretionary performance award

8% benefits allowance

26 days' annual leave

Private medical insurance

Job summary

Bank of England in Loughton is seeking a senior operational manager to lead the Banknote Operations team, delivering daily and weekly targets across six note-handling functions. You will drive engagement, coach staff, and define roles and responsibilities to ensure staff are productive and aligned with our objectives.

The role involves public speaking, expert witness duties in counterfeit cases, and close collaboration with law enforcement.

Qualifications

• People management with ability to tackle performance issues.
• Confidence in public speaking and ability to represent the Bank in court as an Expert Witness.
• Strong numerical accuracy and attention to detail.
• Ability to use SAP-based systems and Excel for data analysis and reporting.

Responsibilities

• Manage operational teams and pooled resources to deliver daily and weekly targets.
• Select capable team members from available resources and coordinate with other managers on priorities.
• Act as Expert Witness in counterfeit-related cases and advise on banknotes and counterfeits.
• Maintain security, accuracy and efficiency through robust controls.
• Prepare statistical data and present performance reports to senior managers.

Skills

People management

Public speaking

Data analysis

Operational planning

Tools

SAP

Excel

Job description

Bank of England in Loughton is seeking a senior operational manager to lead the Banknote Operations team, delivering daily and weekly targets across six note-handling functions. You will drive engagement, coach staff, and define roles and responsibilities to ensure staff are productive and aligned with our objectives.

The role involves public speaking, expert witness duties in counterfeit cases, and close collaboration with law enforcement.