Banknote Function Manager in DEBDEN BANKNOTE OPERATIONS

Bank of England; Loughton; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Pension (career average)

Discretionary performance award

8% benefits allowance

26 days' annual leave

Private medical insurance

Job summary

Bank of England in Loughton is seeking a senior operational manager to lead the Banknote Operations team, delivering daily and weekly targets across six note-handling functions. You will drive engagement, coach staff, and define roles and responsibilities to ensure staff are productive and aligned with our objectives.

The role involves public speaking, expert witness duties in counterfeit cases, and close collaboration with law enforcement.

Qualifications

• People management with ability to tackle performance issues.
• Confidence in public speaking and ability to represent the Bank in court as an Expert Witness.
• Strong numerical accuracy and attention to detail.
• Ability to use SAP-based systems and Excel for data analysis and reporting.

Responsibilities

• Manage operational teams and pooled resources to deliver daily and weekly targets.
• Select capable team members from available resources and coordinate with other managers on priorities.
• Act as Expert Witness in counterfeit-related cases and advise on banknotes and counterfeits.
• Maintain security, accuracy and efficiency through robust controls.
• Prepare statistical data and present performance reports to senior managers.

Skills

People management

Public speaking

Data analysis

Operational planning

Tools

SAP

Excel

Job description

Location: Loughton, Essex.

About the Team

The Banknote Operations team is based in Loughton, Essex and consists of six key functions which support the Notes Directorate’s key objective of having the right notes at the right place and right time and facilitating the threat assessment in support of the Bank’s anti-counterfeiting strategy:

• Mutilated Notes,
• Note Distribution,
• Counterfeit Analysis,
• Returned Note,
• Quality Control,
• Machine Testing Framework.

Role Responsibilities

The role includes:

• Managing operational teams and pooled resources to deliver daily and weekly targets across our functions. Driving team engagement and performance through clear objectives, coaching, and development.
• Select capable team members from the available resources to handle tasks as needed, collaborating with other managers to identify and address key priorities.
• On completion of training, acting as an Expert Witness in counterfeit-related cases, representing the Bank in court proceedings and supporting law enforcement investigations. It includes advising on matters related to banknotes and counterfeits, examining police evidence and preparing statements for court.Attendance at a UK to give evidence in person court may be required, sometimes at short notice, but this is infrequent. Depending on the court location and the case, this may also require overnight stays.
• Maintaining operational controls focused on security, accuracy, and efficiency.
• Preparing statistical data and presenting performance reports to senior managers.

This is a people management role. You will be responsible for day to day management of the team and for defining roles and responsibilities. You will develop your team through sharing information effectively, coaching and communicating a clear vision to ensure that your staff are productive, engaged and motivated to deliver the area's aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate. You will also be responsible for managing all staff-related matters that may arise including performance, absence and sickness.

Number of direct reports: Minimum one Team Leader plus matrix management of pooled resources.

Role Requirements

Minimum Criteria

• People management with ability to tackle performance issues effectively.
• Confidence in public speaking and ability to represent the Bank in court as an Expert Witness.
• Strong numerical accuracy and attention to detail.
• Ability to use SAP-based systems and Excel for data analysis and reporting.

Essential Criteria

• Experience in managing operational teams and implementing work schedules.
• Strong stakeholder management and negotiation skills.
• Ability to adapt plans to meet changing operational requirements.
• Understanding of risk management and operational controls in high-value environments.
• Excellent interpersonal and communication skills (written and verbal).
• Ability to prepare and present technical information clearly to non-technical audiences.

Desirable Criteria

• Experience in forensic examination of security documents or counterfeit detection.
• Knowledge of banknote manufacture and security features.
• Previous experience working with law enforcement agencies.
• Advanced IT skills beyond SAP and Excel.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.

We are fully committed to having a diverse and inclusive working environment, and as such, this role is open to job shares and part time working patterns. This role is, however, an onsite role so opportunities to work from home are rare and by exception.

Finally, we're proud to be a member of Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

Salary and Benefits Information

This role offers a fixed starting salary of £46,350. In addition, we also offer a comprehensive benefits package as detailed below. Part time salary and benefits will be on a pro-rated basis as appropriate.

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

The assessment process will comprise of two interview stages including a presentation and will be conducted on site at our Loughton location.

This role closes for applications on 13 October 2026,