Lead Delivery Engineer

Bank of England; Leeds; On-site; GBP 49,000 - 56,000; Full time

Benefits offered by this job

Pension scheme

Performance-based bonus

Flexible benefits allowance

26 days annual leave

Job summary

Bank of England is seeking a Lead Delivery Engineer to join the Digital Workplace team in Leeds. The role focuses on delivering and supporting Azure and Microsoft 365 services, including SharePoint, Teams, Copilot and governance capabilities.

You will engage in solution design, incident resolution, and continuous improvement of cloud-based services, reporting to the Technology Directorate.

Qualifications

• Experience supporting Microsoft Azure cloud solutions in an enterprise environment with 365 integrations.
• Experience administering core Microsoft 365 services such as SharePoint Online, OneDrive for Business and Teams.

Responsibilities

• Design and implement Azure-based solutions that integrate with Microsoft 365 products.
• Support Azure-hosted services and manage associated cloud resources.
• Investigate, troubleshoot and resolve incidents at a third line level.
• Document technical solutions and operational processes.
• Share knowledge and contribute to technical capability within the team.
• Identify opportunities to improve service reliability and user experience.

Skills

Azure cloud

Microsoft 365

SharePoint Online

Teams

Copilot/AI in Workplace

Information governance

Education

Relevant IT degree or equivalent

Tools

Azure

Microsoft 365

Copilot

Power Platform

Job description

Lead Delivery Engineer, Technology Directorate

Permanent

Full Time

Flexible Working Options:

An exciting opportunity has arisen for an Azure and M365 Specialist to join the Digital Workplace team. This role will work as part of the wider Microsoft 365 team within Digital Workplace, a function responsible for delivering and supporting the collaboration, productivity and information management services used across the Bank. The team owns and supports core Microsoft 365 services including SharePoint, Teams, Copilot, and related information governance capabilities, alongside specialist information management and preservation platforms.
A typical day could start with a sprint stand-up with the wider team, checking progress against current priorities and agreeing how to unblock delivery. You might then join project meetings with stakeholders, take part in solution design conversations with technical colleagues, or raise change requests for product or service changes. At lunch time, you could head over to the office canteen to have a break with your colleagues, then head to an event organised by an employee network. For the second half of the day, you might be investigating incidents impacting the team's Azure-hosted solutions, troubleshooting service issues and identifying improvements to prevent recurrence. Finally, you might dedicate some time to review upcoming changes from Microsoft to identify risks and opportunities.

Lead Delivery Engineer, Technology Directorate

Location - Leeds

Permanent

Full Time

Flexible Working Options:

An exciting opportunity has arisen for an Azure and M365 Specialist to join the Digital Workplace team. This role will work as part of the wider Microsoft 365 team within Digital Workplace, a function responsible for delivering and supporting the collaboration, productivity and information management services used across the Bank. The team owns and supports core Microsoft 365 services including SharePoint, Teams, Copilot, and related information governance capabilities, alongside specialist information management and preservation platforms.
A typical day could start with a sprint stand-up with the wider team, checking progress against current priorities and agreeing how to unblock delivery. You might then join project meetings with stakeholders, take part in solution design conversations with technical colleagues, or raise change requests for product or service changes. At lunch time, you could head over to the office canteen to have a break with your colleagues, then head to an event organised by an employee network. For the second half of the day, you might be investigating incidents impacting the team's Azure-hosted solutions, troubleshooting service issues and identifying improvements to prevent recurrence. Finally, you might dedicate some time to review upcoming changes from Microsoft to identify risks and opportunities.

Key Responsibilities

• Design and implement best practice Azure-based solutions that integrate with core Microsoft 365 products to improve business processes and information management outcomes.
• Support Azure-hosted services and manage associated cloud resources used by the wider Digital Workplace team.
• Investigate, troubleshoot and resolve technical incidents, problems and service requests at a third line level.
• Document technical solutions, support procedures and operational processes.
• Share knowledge with colleagues and contribute to the development of technical capability within the wider team.
• Identify opportunities to improve service reliability, supportability, automation and user experience.

Key Responsibilities

• Design and implement best practice Azure-based solutions that integrate with core Microsoft 365 products to improve business processes and information management outcomes.
• Support Azure-hosted services and manage associated cloud resources used by the wider Digital Workplace team.
• Investigate, troubleshoot and resolve technical incidents, problems and service requests at a third line level.
• Document technical solutions, support procedures and operational processes.
• Share knowledge with colleagues and contribute to the development of technical capability within the wider team.
• Identify opportunities to improve service reliability, supportability, automation and user experience.

Minimum Criteria

• Experience supporting, administering or implementing Microsoft Azure cloud solutions in an enterprise environment, including services that integrate with Microsoft 365 technologies.

Essential Criteria

• A proactive approach to service improvement and knowledge sharing.

Desirable Criteria

• Microsoft Copilot, Copilot Studio or AI Foundry, including exploring practical use cases for AI-enabled productivity, automation or service improvement.

Minimum Criteria

• Experience supporting, administering or implementing Microsoft Azure cloud solutions in an enterprise environment, including services that integrate with Microsoft 365 technologies.
• Experience administering core Microsoft 365 services such as SharePoint Online, OneDrive for Business and Teams.
• Ability to gather requirements, assess service improvement opportunities and independently design practical technical solutions that improve supportability, automation or user experience.
• Strong troubleshooting, documentation and communication skills, with experience supporting business-critical services and working effectively across technical and business teams.

Essential Criteria

• A proactive approach to service improvement and knowledge sharing.
• Awareness of how information governance, records management, compliance and data lifecycle principles influence the design and operation of workplace technology services.
• Ability to build effective working relationships with stakeholders, suppliers and technical teams, translating needs into practical, well-governed outcomes.
• Strong analytical judgement, with the ability to understand complex issues, evaluate options and recommend proportionate solutions.
• Technical curiosity and learning agility, with enthusiasm for exploring new technologies, building knowledge independently and acting as a trailblazer for emerging capabilities.
• A continuous improvement mindset, with the confidence to challenge existing ways of working and help shape better, more sustainable service outcomes.

Desirable Criteria

• Microsoft Copilot, Copilot Studio or AI Foundry, including exploring practical use cases for AI-enabled productivity, automation or service improvement.
• Power Platform technologies, particularly Power Automate and Power Apps, to deliver low-code automation and business process improvements.
• APIs, automation technologies, systems integration or Infrastructure as Code and DevOps tooling.
• Microsoft Purview, information governance, records management, document management, archival or digital preservation systems.
• Working in a regulated, public sector or highly governed environment, including effective engagement with third-party suppliers.
• Plus, any relevant Microsoft Azure, Microsoft 365, Copilot or Power Platform certifications.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

From 1st October 2026, we expect all our colleagues to spend a minimum of 50% of their working time in the office per month. This is to capitalise on the benefits of working together in person across teams, while maintaining the flexibility offered by home working. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.

Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

Leeds Salary: £49,360 - £55,530

In addition, we also offer a comprehensive benefits package as detailed below:

• Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
• A discretionary performance award based on a current award pool.
• An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.