Bank Support Worker – Flexible Hours In Atherton

We Change Lives; Greater Manchester; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Blue Light Card discounts & training

Free meals on 12-hour shifts

Refer a Friend £200 bonus

Christmas Enhancement (Double Time)

Rota app and training

FlexEarn pay access

Job summary

We Change Lives is seeking a Bank Support Worker to join a compassionate team at Bee Fold Lane, Atherton. You will help provide high-quality, personalised care to residents with complex health needs, including acquired brain injuries, across day and night shifts.

The role offers flexible ad hoc hours and a chance to work in a friendly, supportive environment. As a Bank Employee, you’ll gain valuable experience in a charity setting, with benefits like Blue Light discounts, free meals on long

Qualifications

• Desirable health or social care qualification.
• Desirable experience supporting people with learning disabilities, dementia, or mental health needs.
• Ability to handle basic numerical data and use MS Office.

Responsibilities

• Mentor new colleagues during induction to support high-quality care delivery.
• Participate in supervision, observation and appraisal processes.
• Provide effective communication including accurate written reports.
• Follow WCL financial procedures.
• Maintain safeguarding and health and safety practices.
• Support the Service Manager with complaints and concerns.

Skills

Communication skills

Numerical data handling

Microsoft Office proficiency

Education

Health or social care qualification

Tools

Microsoft Word

Microsoft Outlook

Job description

Job Role: Bank Support Worker

Services: Complex health needs & including acquired brain injuries

Hours per week: Full or Part-Time flexible ad hoc hours, Days and Nights available.

Salary: £12.71 per hour (+ £1 per hour Night Enhancement)

A day in the life of a Bank Support Worker

At Bee Fold Lane it is a warm, friendly 10-bed nursing home in a peaceful residential area of Atherton.

We support adults with complex health needs, including acquired brain injuries, providing care that is personal, respectful and built around each individual.

Our home is bright, welcoming and homely, with spacious dining and activity areas and nutritious home-cooked meals prepared in our fully equipped kitchen.

As a Bank Support Worker, you'll enjoy the freedom of choosing when you work. Pick up shifts as and when you're available, whether it's days or nights. It's the perfect opportunity for those seeking work-life balance and more control over your time.

Our Bank Employee Benefits

As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:

• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.
• Shifts available for this services: made available through our online Rota system. This could be same day shifts or in the future. Book shifts that fit with your availability, days, nights, weekdays, weeknights, weekends. A range of shifts available.
• Pay Yourself After Every Shift - With FlexEarn, you're in control. WCL gives you access to 80% of your pay right away, including overtime. No more waiting for payday - just the freedom to manage your money your way, as soon as you've earned it.

What We're Looking For

We are looking for experienced people for this role. Ideally, you'll have experience working in care, so you'll be able to hit the ground running in each of our services.

At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You'll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague's unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you're driven to transform lives, you'll fit right in with us.

Job Description

Job Title: Support Worker

Responsible to: Service Manager

Responsible for: The People We Support

Our Values

Supporting rights, needs, choices and dreams

Seeing the possibility to make a difference in all that we do

Being financially responsible and economically sustainable

Embracing new technology and innovation

Appreciating every colleague's contribution

Job Summary

To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities

Colleagues

Mentor new colleagues during induction to support high-quality care delivery

Participate in supervision, observation and appraisal processes

Provide effective communication including accurate written reports

Business

Follow WCL financial procedures

Act in line with the organisation's environmental and sustainability principles

The People We Support

Help maintain a caring environment aligned with best practice, guidance and legislative requirements

Contribute to clear and effective communication with all stakeholders

Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)

Seek and share the views and preferences of the people we support

Promote high levels of satisfaction among people we support, families, colleagues and commissioners

Support the Service Manager with complaints and concerns following WCL policy

Maintain positive relationships with families, the community, and external partners

Understand and implement safeguarding procedures

Safeguarding

Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training

Recognise and report safeguarding concerns appropriately

Health and Safety

As an employee, you must:

Take reasonable care of your own and others' health and safety

Cooperate with the employer to ensure compliance with legislation

Avoid misuse of equipment or systems provided for safety

Support the Service Manager in maintaining a safe environment

Data Protection

Respect confidentiality in line with the Data Protection Act 2018 and ISO27001

Use and share information only with authorised people and for authorised purposes

This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications

Desirable:

A recognised health or social care qualification

Additional relevant training or qualifications

Experience

Essential:

Evidence of wanting to professionally develop

Willingness and ability to learn

Desirable:

Experience supporting people with disabilities, older people, dementia or mental health needs

Experience working as part of a team

Technical Skills

Essential:

Ability to handle basic numerical data, including simple financial information

Ability to use Microsoft Office (Word and Outlook)

Desirable:

Ability to use WCL transport or own transport when required

Personal Qualities

Essential:

Understanding of fairness and valuing diversity

Understanding of safeguarding vulnerable adults and the ability to recognise concerns

Ability to work positively and flexibly as part of a team

Positive values relating to disability, older people, dementia and mental health

Understanding of WCL's key statements and how to demonstrate them

Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs

Good verbal and written communication skills

Ability to listen sensitively

Strong interpersonal skills

Ability to develop and maintain positive relationships with others

Desirable:

Ability to plan, organise and prioritise tasks

Understanding of positive, person-centred support planning

More About We Change Lives

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.