Bank Support Worker

Community Integrated Care; St Helens; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

£13.12 per hour

28 days annual leave

Pension

Paid DBS

Blue Light Card

Shopping discounts

Career development

Wellbeing support

Job summary

Community Integrated Care in St Helens is seeking a passionate Bank Support Worker to help adults with complex needs live independent lives. You’ll build meaningful connections, deliver person-centred support, and work on shift patterns that suit our service users.

You’ll be part of a supportive team with opportunities for development, DBS paid, and benefits such as 28 days leave and pension. A full UK driving licence is preferred for certain shifts.

Qualifications

• Patience and empathetic approach to care work.
• Strong work ethic and reliability are essential.
• Honesty and resilience in challenging situations.
• Problem solving and determination to support individuals.

Responsibilities

• Provide person-centred support to individuals with complex needs.
• Maintain consistent shifts and build genuine connections with those you support.
• Attend to daily care tasks while promoting independence and safety.
• Collaborate with the team to deliver high-quality care.

Skills

Patience

Empathy

Work ethic

Reliability

Honesty

Determination

Problem solver

Resilience

Tools

None

Job description

The opportunity and what makes Community Integrated Care a great place to work

Why you'll love working with us

If you’re truly looking for a role that is self-rewarding — a job with purpose, progression, and genuine impact — you’ll find it here.

We need Passionate, Reliable, Experienced Bank Support Worker , located in St Helens £13.12 per hour, make a real difference while doing what you enjoy. You’ll spend your full shift with the same person, building genuine connections and delivering truly person‑centred support. Driver with a Full UK license preferred for this role.

Once on shift, you’ll be based in one location, giving you the chance to focus on what matters most — supporting people to live their best lives.

• £13.12 per hour
• Turn your hobbies and interests into part of the job
• Work for a multi award‑winning charity that reinvests in its people
• Supportive leaders who want you to grow
• 28 days annual leave plus pension
• No uniform — just wear what’s comfortable
• Full and Part-time Contracted hours available - you will need to be fully flexible around a rota
• Paid DBS, Blue Light Card and shopping discounts
• Career development and progression opportunities
• Strong wellbeing and support networks

About Community Integrated Care:

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988, and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long‑stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

As a multi-award winning charity we ensure our colleagues and the people we support live the best lives possible. In 2025, we launched our new strategy - Best Lives, Bolder. Find our more - click here.

Who you’ll be supporting & more about the role:

The people we support have a mix of medical conditions and complex needs, including ADHD, Epilepsy, Autism, and learning disabilities. We take the time to understand each person as an individual, making sure they get the right support to stay safe, healthy, and happy. Being active in the community has really helped everyone grow in confidence, make new friends, and enjoy life more.

We’re proud of how far we’ve come and excited to keep building our independence and life skills.

We are four housemates living together in St Helens. When it comes to getting around, we usually travel by car, but we’re also happy to use the bus or a taxi.

At first, we might seem a bit complex, but once we feel comfortable, we really enjoy meeting new people—just at our own pace. We’re cheerful, active, and full of personality. We love going out, but we also enjoy some quiet downtime in our bungalow when we need it.

What you'll be doing

We love getting out and about! Walks in the park, nature trails, bowling, shopping we love to have fun, and stay active. We enjoy going shopping, especially when we get to pick out our favourite snacks. We also like joining in with local events around St Helens whenever we can.

We need staff that are good at listening to our needs,

Our shift patterns vary 8m-8pm and 8pm to 8am

About you:

What we're looking for

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience.

This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

[e-mail]. If you do need any adjustments, please email [e-mail]. Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re proud to be a Hive HR Employee Voice Certified organisation, recognising our commitment to listening to colleagues and acting on their feedback. In our 2025 Engagement Survey, 59% of colleagues nearly 3,800 shared their views, helping us achieve an Employee Net Promoter Score of +34 — a Very Good result against global benchmarks.