Bank Support worker

Environmental Dynamics International, Asia HQ; Letchworth; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a compassionate and dedicated team as a Bank Support Worker, where your role will be pivotal in supporting individuals with learning disabilities in their daily lives. This position offers the chance to make a real difference by helping clients develop essential life skills, promoting independence, and fostering social inclusion. You'll work closely with a diverse team, ensuring that each individual receives tailored support that meets their unique needs. If you're passionate about making a positive impact and thrive in a dynamic environment, this opportunity is perfect for you. Embrace the chance to grow your career in a rewarding and fulfilling role.

Qualifications

• Must be compassionate and resilient to support individuals with learning disabilities.
• Experience in care or support work is beneficial but not necessary.

Responsibilities

• Support customers in developing life skills for independent living.
• Promote social inclusion and assist with personal care needs.
• Maintain accurate records and manage customer welfare.

Skills

Compassion

Experience with Learning Disabilities & Autism

Positive Behaviour Support (PBS)

Calm and Patient

Personal Care Support

Knowledge of Infection Control

Resilience

Education

Experience in Care or Support Work

Job description

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Hertfordshire.

£13.15 per hour on a zero hour contract.

Want to feel like you're part of one team? You'll feel at home here.

Want to feel in control of your career? You'll feel at home here.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Information on the customer you will be supporting:

Hi, I'm S, I'm a forty-year-old man, I have complex needs, a mild learning disability and autism and I have moved into my new home in Hertfordshire. I'm looking for adventurous and passionate individuals to support me with my daily living skills but also to help me develop skills to live more independently, to share my hobbies and interests and to explore new ones.

I have a great sense of humour and endless energy and interact with people in a fun and humorous way. I need support to adapt to new environments and to develop trust in my carers, also support to make safe use of my home.

I tend to have a loud voice and am very physically active. I benefit from a Positive Behaviour Support approach as I may hurt myself or others when I'm upset, and I can damage or throw property.

I am looking for someone who can support me in doing the things I most enjoy, which include:

1. Going out for walks
2. Playing football and basketball
3. Listening to music & dancing - Michael Jackson
4. Role play and dressing up
5. Using my iPad / tablet to take photos and videos of people I spend time with
6. Visiting McDonald's for a meal / drive thru
7. Bike riding, swimming
8. Cooking and baking

Professional Skills:

• Compassionate and able to help me manage my anxiety levels.
• Assertive and able to help me manage my anger and frustrations.
• Experience in working with people with Learning Disabilities & autism.
• PBS knowledge and can support me in a positive way.
• Being calm and patient with me and not rushing me to do things.
• Willingness to support all aspects of personal care.
• Knowledge of, or willingness to learn about cross contamination and infection control.
• Personal and professional resilience.

If you would like the opportunity to support me, please apply!

What you'll do:

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/licenses and move towards greater independence within the community by providing a flexible and individually tailored support package.

While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities.

Building supportive, trusting relationships with customers.

Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals.

Proactively manage risk and safety both in and outside of their physical living environment.

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.

Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

What you'll bring:

• Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries.
• Approachable.
• Can work well on own and also works well as part of a group or team.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Has a practical and logical mind and is naturally well organised.
• Flexible to ensure a job is done well and supports the customers needs.

Desirable:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary.

For our full job description please visit our website.