Bank Support Worker

Herts Legal Service - Hertfordshire County Council; Hoddesdon; On-site; GBP 27,118 - 29,831; Full time

Job summary

Hertfordshire County Council is hiring a Bank Staff Support Worker in Hoddesdon. You will support adults with varied needs, helping with daily living tasks, personal care and mobility, within a flexible, permanent role.

Shifts include days, nights and weekends; DBS checks are required. A Care Certificate training programme is provided, and the role contributes to improving quality of life for service users.

Qualifications

• No prior experience required; induction and training provided.
• Must be physically able to support people, including handling mobility.
• DBS check required as part of safeguarding and recruitment.

Responsibilities

• Meet basic daily needs and help individuals achieve goals.
• Assist with personal hygiene, eating and drinking.
• Keep living spaces clean and tidy.
• Assist with money management where applicable.
• Support taking prescribed medications.
• Attend health appointments with service users.
• Encourage participation in social and leisure activities.

Skills

Physical stamina

Interpersonal skills

Education

Care Certificate Mandatory Training Programme

Job description

Job Introduction

Job title: Bank Staff Support Worker
Location: Hoddesdon
Salary: £27,118 (£14.06 an hour) progressing to £29,831 (£15.46 an hour)*
Hours: Variable
Contract: Permanent

• Salary inclusive of enhancement for working 20% of time at the weekend. Sleep In allowances paid at £43.12 per night. Opportunities to work additional hours across the Service.

About Our Service

Our Bank team offers you the opportunity to fit work around your study, family life or caring commitments. As a Bank team member, you will be part of our service, gaining experience as a valued member of the team. Supported living and short breaks services support adults with learning disabilities, physical disabilities and mental ill health. Support needs vary from person to person and may range from needing high levels of support 24/7 to just requiring help to manage day to day tasks. Everyone is unique and support is tailored to their individual needs.

What You’ll Do

• Meeting their basic daily needs and achieve their goals
• Personal hygiene, eating and drinking
• Keeping their homes clean
• Managing their money
• Taking their medication
• Attending health appointments
• Joining in with social and leisure activities at home and outside

In our short breaks’ services, people rely on you to support them to enjoy their time away from home while their carers have a well-deserved break.

What You’ll Need

Many people we support may require assistance with personal care and support with their mobility. Others may need support to walk to their local shops. You must be physically able to support people including using moving and handling equipment assessed for each person’s needs.

What We Need

We have shifts available on days or nights, including weekends and bank holidays. You would choose the shifts which suit you and can work at one location or across several sites. All we ask is that you commit to working regular hours with us. You don’t have to have experience or qualifications for this role – we will support you with all the induction and training you need.

Mandatory Training

Completion of the Care Certificate Mandatory Training Programme and workbook is required within your probationary period. The programme runs over 8 consecutive training days across a two-week period, and you must be available to attend all scheduled sessions, including both face-to-face and online training. Throughout your employment, you will also be required to attend mandatory training and refresher sessions on weekdays. Attendance is essential to remain eligible for shifts, and all mandatory training time will be paid.

This is an ongoing advert, and candidates will be considered as and when applications are received. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Health and Social Care level 6 job profile.

If you’re unsure whether we have a role for you, come and talk to us about your options. Please contact [e-mail] for more information.

Additional Information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. For those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required.