Bank Support Worker

ILS Case Management; Highweek; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

5.6 weeks holiday (pro rata)

Pension

Free DBS check

Free parking

Induction

Care Certificate training

Regular clinical supervision

Job summary

ILS Case Management is recruiting an experienced Bank Support Worker to provide 1:1 care for a gentleman in his 50s with an acquired brain injury, living in his own home in Bovey Tracey near Newton Abbot. You will support independence, problem-solving, safety and emotional wellbeing under a Case Manager, with day-to-day employment managed by ILS.

Applicants should have experience with brain injury, be reliable, have a full driving licence, and be willing to be trained.

Qualifications

• Experience of working with brain injury and lone working.
• Kind, caring and supportive; reliable and trustworthy.
• Confident in home environment; respects privacy.
• Able to use own initiative and work as part of a team.
• Full driving licence essential; client has car.

Responsibilities

• Provide one-to-one support to promote independence.
• Support problem-solving, community access and safety.
• Maintain accurate records and liaise with Case Manager.
• Communicate effectively with the team and therapists.
• Support with personal care as needed and follow care plan.

Skills

Brain injury experience

Lone working

Good communicator

Reliable and trustworthy

Full driving licence

Job description

We are recruiting an experienced Bank Support Worker to work with our client as 1:1 support, a gentleman in his 50s with an acquired brain injury, who lives in his own home in the Bovey Tracey area, near Newton Abbot.. He is largely independent with personal care; however, he requires support with problem-solving, accessing the community, maintaining his safety, and promoting his independence, emotional wellbeing, and physical health.

Main Duties and Responsibilities

• Maintaining the client's independence and daily routine by providing one-to-one support
• Adopting an appropriate approach as guided by the Case Manager, Team Leaders and therapists involved in our client's care
• Promoting his well-being to achieve positive outcomes
• Excellent communication with other team members
• Accurate record keeping is an essential aspect of the role, Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day-to-day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

Qualifications and Requirements

• Previous experience of working with brain injury
• Experience of lone working.
• Kind, caring and supportive
• Confident about working in the home environment and sensitive to the needs and wishes of our client.
• Reliable and trustworthy with a responsible attitude.
• Flexible and able to use own initiative.
• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Full driving licence essential (endorsements to be disclosed). Our client has his own car which the Support Worker will need to drive when supporting our client.
• Able and willing to undertake training in order to update existing skills and learn new skills.
• A good sense of humour.
• A proactive and encouraging approach.
• Able to work as part of a team and within boundaries
• A good communicator with the ability to maintain effective working relationships.
• A good timekeeper.
• Able to demonstrate an understanding of the importance of maintaining confidentiality and to respect the clients and his families need for privacy.
• Excellent verbal and written communication skills.

Desirable

• Knowledge and experience about traumatic brain injury and mental health conditions.
• Previous experience of working with adults with disability.
• Completed the Care Certificate training requirements

ILS Case Management is the UK's leading independent nationwide Case Management company. When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management designed to maximise independence. We are CQC registered and compliant with their standards. We are Supportive. It matters to us that our clients and staff know that we care. We have Integrity. We can be trusted to work in a professional, honest and transparent way. We are Client Centred. We put our client's aspirations at the centre of everything we do. We are Quality Focussed. We set high standards and aim to exceed them. We are Positive. We find solutions and empower others.

Benefits

• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department

Driving

• Driver required: Essential
• Vehicle use: Will be using the client's car, automatic
• Using own vehicle for work: Yes, to/from work and to attend training