Bank Staff - Short Stay Recovery House

Norfolk and Waveney Mind; Burgh Castle; On-site; GBP 18,000 - 21,000; Full time

Job summary

Norfolk and Waveney Mind is building a pool of bank staff to cover ad hoc shifts in Burgh Castle (NR31).

If you’re available for 8:00–16:00 or 15:30–23:00 and can work unsocial hours 23:00–07:00, you’ll help provide immediate, community-based crisis support 24/7 in a safe, supportive environment.

Onboarding includes paid online and face-to-face training at our Sale Road head office, with interviews to confirm schedules.

Responsibilities

• Providing immediate, community-based crisis support 24 hours a day, 7 days a week in a supportive environment.

Job description

NWM/758

We are currently building a pool of bank staff and would love to hear from you! If you’re available to work ad hoc hours and cover shifts as and when needed, this could be a great opportunity for you. This is an opportunity to be part of a team committed to supporting mental health and helping others in a meaningful way.

Roles available:

8:00AM – 4:00PM / 3:30PM – 11:00PM

£12.85 per hour for (22:30PM – 23:00PM and 07:00AM – 08:30AM), and £15.42 per hour for 8 hours of unsocial hours (23:00PM – 07:00AM)

Burgh Castle - NR31

A short term residential recovery programme for people experiencing complex and enduring challenges to their mental health. Providing immediate, community-based crisis support 24 hours a day, 7 days a week in a supportive environment.

The houses aim to provide a safe, supportive, and collaborative alternative to acute mental health hospital admission for people with issues that may affect their mental health.

Training Requirements

As part of the onboarding process, successful candidates will be required to complete mandatory training. This will include a combination of paid online e-learning modules and paid face-to-face training sessions held at our Head Office on Sale Road, Norwich. Further details regarding the training requirements, time commitment, and training schedule will be discussed during the interview process.

Individual Interview Dates will be confirmed for interviews

Norfolk and Waveney Minds Equity Statement

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Safeguarding Statement

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.