Bank Specialist Support Worker

SignHealth; Birmingham; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

25 days holiday plus bank holidays pro

Wellbeing days

Pension scheme with Standard Life

Eye care vouchers

CPD leave

Home office desk/chair equipment

Life assurance

BSL training

Sick pay policy

Refer a friend £200 voucher

Job summary

SignHealth is hiring a Bank Specialist Support Worker in Polestar, Birmingham. The role covers a variety of shifts, including early, late and sleep-ins, with Nil Hours bank coverage. Salary is £13.85 per hour.

Closing date is 26 October 2026. You will work to maintain residents’ safety, privacy and dignity in line with CQC standards. SignHealth offers paid BSL training, generous holidays, pension, eye care vouchers and development opportunities.

Qualifications

• Experience of working with varying degrees of deafness, including those who are culturally deaf.
• British Sign Language (BSL) or willingness to learn BSL.
• Excellent communications skills.
• Experience with people with Learning Disabilities and/or Mental Health challenges.
• Experience in supported living/residential care services.
• Experience with PMVA or willingness to undertake training.

Responsibilities

• Maintain tenant safety, privacy and dignity in accordance with CQC regulations and organisation policies.
• Provide support in line with SignHealth values and procedures.

Skills

Deafness experience

BSL or willing to learn

Communication skills

LD/mental health experience

Supported living/residential care

PMVA training willing

Job description

Job Title: Bank Specialist Support WorkerLocation: Polestar, BirminghamSalary: £13.85 per hourHours: Nil Hours (Bank), you will need to have availability to work a variety of shifts that will cover Monday – Sunday and include early, late and sleep-in shifts, also to include bank holidays.

Closing Date: 26 October 2026

We are looking for people with

• Experience of working with varying degrees of deafness, including those who are culturally deaf
• British Sign Language (BSL) or a willingness to learn BSL
• Excellent communications skills
• Experience of working with people with Learning Disabilities and/or Mental Health challenges where diagnosis is complex and may present challenging behaviour
• Experience of working in supported living services/or residential care services
• Experience of Prevention Management of Violence and Aggression (PMVA) or are you willing to undertake this training.

You will maintain tenant's safety, privacy and dignity in accordance with CQC regulations and organisation policies and procedures.

For more information, watch or download the job description below:

SignHealth are a passionate and unique Deaf led charity, committed to creating a future where there are no barriers to good health and wellbeing for Deaf people.

We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!

Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.

You will find out the role you will play in helping SignHealth deliver its mission.

Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.

Wellbeing is at the heart of everything we do! It's not just about our clients, it's about you too.

Being a SignHealth employee you will also receive:

• 25 days holiday per year plus bank holidays (pro-rata)
• 2 wellbeing days per year (pro-rata)
• Company's pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
• Eye care vouchers
• 5 days per year of paid study leave (CPD) (pro-rata)
• Expenses policy which allows payments for items when working away from home
• 2x salary life assurance scheme (death in service)
• Fully funded BSL training
• Sick pay policy
• Equipment and furniture desk/ chair to work from home.
• Refer a friend £200 voucher for both the referee and referrer!

Let's get you onboard to start your SignHealth Journey!

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to: Enhanced DBS checks, Right to work checks, Satisfactory references and Medical Health clearance.

What makes us different at SignHealth?

Learn more about our organisational culture through understanding our values.