Bank Receptionist

Spire Healthcare Group; United Kingdom; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player in private healthcare is seeking a Receptionist to join their vibrant front of house team. This role offers a fantastic opportunity to enhance your administrative skills in a dynamic environment. You will be the first point of contact for patients, ensuring a warm and professional welcome while managing various clerical tasks. The ideal candidate will possess strong customer service skills, be IT literate, and demonstrate empathy and professionalism. Join a team that values work-life balance and ongoing development, making a real difference in patient care.

Qualifications

• Customer service experience is essential, either face-to-face or via telephone.
• Excellent verbal and telephone manner required.

Responsibilities

• Welcoming and registering patients in a professional and caring manner.
• Operating the hospital switchboard efficiently and responding to enquiries.

Skills

Customer Service

Verbal Communication

IT Literacy

Teamwork

Decision Making

Education

A-Level

Tools

Microsoft Office

Job description

HARPENDEN, HERTFORDSHIRE, United Kingdom

Job Description

Spire Harpenden Hospital are looking for a Receptionist to join their front of house team. This is a great opportunity for someone looking to progress their administrative skills into a fast paced private healthcare environment.

You will be responsible for providing an exemplary service to all patients, visitors and consultants attending Spire Harpenden Hospital. Offering a confidential and efficient service for any face to face, administrative or telephone based tasks as needed.

This is a bank contract meaning you are flexible to work shifts that suit your schedule. The shift timings will be a mix of the following times from Monday – Friday and occasional weekend days:

• 06:30-14:30
• 07:30-15:30
• 13:00-21:00
• 12:30-20:30

Duties and responsibilities

• Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations.
• Admitting surgical patients in accordance with hospital procedures, providing information as appropriate.
• Admission/Discharge of patients onto computer system ensuring accuracy of all information.
• Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis.

Who we’re looking for

• Customer Service experience is essential, whether that is in a face-to-face role or via telephone.
• Excellent verbal and telephone manner.
• IT Literate – Microsoft Office.
• Experience of planning work and acting under instruction.
• Working as part of a team but the ability to make decisions independently.
• Empathy for principles and importance of equality and dignity at work.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Job Info

• Job Identification 22640
• Posting Date 04/16/2025, 07:10 AM
• Apply Before 04/30/2025, 07:10 AM
• Degree Level A-Level
• Job Schedule Part time