Bank Receptionist

Oakbank Care Home; Crieff; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Oakbank Care Home in Crieff is seeking a Receptionist to be the first point of contact, creating a warm, professional environment for residents, visitors and staff.

You will manage enquiries, greet visitors and support daily administrative tasks, helping maintain organised systems and contribute to a smoothly run home under guidance from the Business Administrator and management team.

Qualifications

• Front of house receptionist with strong communication.
• Ability to manage inquiries and greet visitors.
• Good IT skills including MS Office and email.
• Organised, reliable and able to prioritise tasks.

Responsibilities

• Handle incoming enquiries and greet visitors.
• Support day-to-day administrative tasks and maintain systems.
• Assist the wider team to ensure smooth running of the home.
• Collaborate with Business Administrator and management.

Skills

Communication skills

Interpersonal skills

Organisational skills

IT skills

Multitasking

Reliability

Tools

Microsoft Office

Job description

Oakbank Care Home is a well established care home in Crieff, providing Residential, Nursing, Dementia, Palliative and Respite care for up to 70 residents. With a strong, supportive team and a focus on high standards of care, the home offers a positive working environment where staff feel valued and supported in their roles.

• £12.71 per hour
• Flexible zero hours contract to cover annual leave and sickness
• Shift Times 9AM-5PM
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Oakbank Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.