Bank Partnerships Manager

Chip – your wealth app; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

£50,000 - £60,000 per annum

Discretionary Performance-Related ANNU

Workplace pension scheme - 5% up to £/

Private medical insurance (medical Hx:

Employee Assistance Programme

Cycle to work scheme

Season ticket loan

Free ChipX subscription for UK-based员工

We are an equal-opportunity employer

Flexible working arrangements

28 days holiday plus bank holidays, +

Annual training budget for courses, or

£30 per month Chip Fitness Benefit

Company laptop

Impactful startup experience

Job summary

Chip – your wealth app is seeking a Bank Relationships Manager to own day-to-day relationships with partner banks, report to the VP Commercial, and grow the deposit panel. You’ll coordinate with Treasury and Finance, oversee onboarding, and help shape product terms with banks across the UK fintech landscape.

Key responsibilities include negotiating terms, monitoring funding and liquidity, and maintaining audit-ready records.

Qualifications

• 3+ years' experience in bank relationship management, treasury or deposit partnerships.
• Solid understanding of how banks think about retail deposit funding, pricing and liquidity.
• Experience supporting commercial negotiations and contract discussions.
• Comfort handling onboarding and due diligence processes without losing momentum.
• Clear, credible communication with senior stakeholders at partner banks.
• Willingness to roll up your sleeves in a small, growing team.

Responsibilities

• Act as primary day-to-day contact for each bank on our panel, running regular check-ins, resolving operational issues and escalating where needed.
• Work with Treasury to monitor deposit flows, funding targets and capacity at each bank, flagging early when a bank is approaching its limits or a product is due to mature.
• Support the VP Commercial in commercial negotiations on rates, margins, funding commitments and contract terms, preparing the analysis and materials that go into them.
• Help grow the panel by researching and approaching new banks, building the case for each, and supporting them through to launch.
• Work with banks on improving the products they offer through Chip, feeding in customer and market insight and helping shape new product terms.
• Get hands-on with bank onboarding: due diligence, legal and contractual documentation, account opening, client money acknowledgement letters, and coordinating technical and operational readiness with internal teams.
• Support ongoing oversight of panel banks, including performance against agreed terms and SLAs, periodic due diligence refreshes, financial health monitoring and outsourcing and third‑party risk requirements.
• Keep relationship records, contracts and oversight evidence up to date and audit-ready.
• Help build out the processes and playbooks the team will rely on as it grows.

Skills

Bank relationships

Treasury knowledge

Contract negotiations

Onboarding due diligence

Stakeholder communication

Team collaboration

Job description

You'll own Chip's day-to-day relationships with the banks on our deposit panel, reporting to the VP Commercial and working closely with Treasury and Finance. Alongside running the existing panel, you'll help us bring new banks on board and improve the products they offer through Chip.

What you can expect to be doing

• Act as a primary day-to-day contact for each bank on our panel, running regular check-ins, resolving operational issues and escalating where needed
• Work with Treasury to monitor deposit flows, funding targets and capacity at each bank, flagging early when a bank is approaching its limits or a product is due to mature
• Support the VP Commercial in commercial negotiations on rates, margins, funding commitments and contract terms, preparing the analysis and materials that go into them
• Help grow the panel by researching and approaching new banks, building the case for each, and supporting them through to launch
• Work with banks on improving the products they offer through Chip, feeding in customer and market insight and helping shape new product terms
• Get hands-on with bank onboarding: due diligence, legal and contractual documentation, account opening, client money acknowledgement letters, and coordinating technical and operational readiness with internal teams
• Support ongoing oversight of panel banks, including performance against agreed terms and SLAs, periodic due diligence refreshes, financial health monitoring and outsourcing and third‑party risk requirements
• Keep relationship records, contracts and oversight evidence up to date and audit-ready
• Help build out the processes and playbooks the team will rely on as it grows

What we’re looking for

• 3+ years' experience in bank relationship management, treasury, deposit partnerships or a similar role, either at a bank, a savings platform or a fintech working with banking partners
• A solid understanding of how banks think about retail deposit funding, pricing and liquidity
• Experience supporting commercial negotiations and contract discussions
• Comfort working through detailed onboarding and due diligence processes without losing momentum
• Clear, credible communication with senior stakeholders at partner banks
• Willingness to roll up your sleeves in a small, growing team

Nice to have

• Experience at a deposit aggregator or savings platform
• Familiarity with FCA client money (CASS) rules and outsourcing and third‑party risk management
• An existing network across UK challenger and specialist banks

What we’re really looking for

We're looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone.

We work in a regulated space, so the bar is high. But we've built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they're not the only thing we hire for.

We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers.

So alongside the technical side, we'll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard.

Working Hours

• Monday to Thursday: 9:00 AM - 6:00 PM
• Friday: 8:00 AM - 4:00 PM (Start your weekend early!)

Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

PERKS

• £50,000 - £60,000 per annum
• Discretionary Performance-Related Annual Bonus.
• Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career!
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• 28 days holiday plus bank holidays, plus the days between Christmas and New Year
• Annual training budget for courses, workshops, or conferences to help you advance your career.
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptopOpportunity to have a huge impact on our product while fast‑tracking your knowledge, responsibility and skills in a high‑growth fintech startup

Our Interview Process

• Video screen with our VP of Commercial
• Video interview with the hiring manager and someone from our Treasury team
• Final interview with CPO

We're committed to making our recruitment process accessible to everyone. If you require any reasonable adjustments at any stage of the application or interview process, please let us know at [e-mail] and we'll be happy to accommodate.

About Chip

Chip's mission is to make your life wealthy

We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.

We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.

The Sunday Times listed Chip as the 6th fastest growing tech company in Britain... and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.

Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd‑funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.

Our vision

To be the most personal digital wealth manager in the UK

Who We Are

Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously.

Our Values

Be ACCOUNTABLE

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible

Be BOLD

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers

Be COLLABORATIVE

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.