Bank Ophthalmic Assistant

Newmedica; Slough; On-site; GBP 28,000 - 33,000; Part time

Benefits offered by this job

Daily rate £150-£180

Holiday accrual

Learning opportunities

Friendly multi-disciplinary team

Modern working environment

Job summary

Newmedica in Slough is seeking Bank Ophthalmic Assistants to join our busy clinic. You will be the first point of contact for patients, helping with a range of diagnostic tests and ensuring they feel welcome and reassured throughout their visit.

You should have ophthalmology experience or a patient-facing background, be comfortable with Office 365 and new systems, and possess strong English skills. The role offers a daily rate of £150–£180, holiday accrual, and learning opportunities in a

Qualifications

• Experience in ophthalmology, undertaking diagnostic tests such as OCT, visual fields and visual acuity.
• Previous experience of working with patients or in a customer facing role
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
• A competent user of Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes
• An excellent grasp of the English language both verbally and in written format
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
• A good team player – happy to jump in and support others when required

Skills

Ophthalmology experience

Patient facing

Eye physiology

Office 365

English proficiency

Data management

Team player

Diagnostic tests knowledge

Tools

Office 365

Job description

Who are we?

Newmedica is one of the leading providers of NHS ophthalmology services in England, delivering outpatient appointments, diagnostic testing and eye surgery to change lives through better sight and eye health.

We're proud to have been certified as a Great Place to Work for the third year running and listed among the UK's top 30 Best Workplaces™ for 2026 —recognition that reflects how colleagues feel about working here.

Our Purpose is to change lives through better sight and eye health, and our Vision is to end avoidable sight loss in every community we serve; we live our values every day—Commercial, Courageous, Compassion, Collaborative and Curious.

Role overview

We are looking for new Bank Ophthalmic Assistants to join our Slough site.

Our Ophthalmic Assistants are the face of Newmedica – they're often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.

It's a busy role - you'll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You'll be using a variety of different equipment and systems so we're looking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

What skills and experience do I need?

• Experience in ophthalmology, undertaking diagnostic tests such as OCT, visual fields and visual acuity
• Previous experience of working with patients or in a customer facing role
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes
• An excellent grasp of the English language both verbally and in written format
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
• A good team player – happy to jump in and support others when required

What we're offering

• £150-£180 per day dependent on experience
• Accrued holiday
• An environment where your learning and development is supported through a range of various learning tools and courses
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright, spacious and modern working environment, built to the highest standards

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.