Bank Care and Support Worker - Springwood

The Wrekin Housing Group Limited; Telford; On-site; GBP 17,000 - 21,000; Part time

Job summary

The Wrekin Housing Group Limited is seeking a Casual - Care and Support Worker for Springwood, Shifnal (TF11 8GT). You will work on a bank/zero-hours basis, providing care and support to tenants aged over 55 with varying needs.

The role includes helping with personal care, errands, and daily activities, with on-site staff available 24 hours a day. The post requires a DBS check and the right to work in the UK.

Qualifications

• DBS check required
• Right to Work in the UK
• Ability to work as part of a team
• Empathy and patient-centred approach

Responsibilities

• Deliver care and support to tenants living independently
• Assist with personal care, shopping, cleaning and laundry
• Support social activities, meals and social events at Springwood
• Maintain safety and dignity for residents at all times

Job description

The following content displays a map of the jobs location - Telford

Bank Care and Support Worker - Springwood

Job Reference wrekinhousinggroup/TP/661/787

Number of Positions:

1

Contract Type:

£13.15 per hour

Working Hours:

0

Location:

Telford

Closing Date:

13/09/2026

Job Category:

Care & Support

Region / Division:

Choices

Business Unit:

Care and Support

Job Introduction

Position: Casual - Care and Support Worker

Location:Springwood, Shifnal, TF11 8GT

Contract: Bank / Zero hours

Are you seeking an opportunity as a casual Care and Support Worker to deliver excellent care and support services? If so we'd love to hear from you.

Springwood, ShireLiving service offers people over the age of 55 a home for life where they can live independently, with the additional reassurance that our team are on-site for 24 hours a day offering safety and security for all of our tenants who all have varying needs. Our team also support our tenants with social activities and events like bingo, live music, active gardening club, indoor bowling, craft activities, breakfast, lunches and snacks.

When required, Care and Support Workers also support our tenants with personal care, shopping, cleaning, laundry, socialisation, medication management and meal preparation.

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a casual Care and Support Worker, you will be required to display the following values and behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

Care and Support Workers must also demonstrate the following values and behaviours:

• Caring -Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
• Compassion -Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication -Always listen carefully, speak to people and act in a way that the person can understand
• Courage -Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment -Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

Further details of the Care and Support Worker role, responsibilities and requirements are available in the Job description and Person Specification attached.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

This role requires an Enhanced DBS Check

Our organisation does not offer sponsorship, and successful candidates will be required to have the Right to Work in the UK.