Bank Administrator

Derbyshire Community Health Services NHS Foundation Trust; United Kingdom; On-site; GBP 20,000 - 23,000; Full time

Job summary

Derbyshire Community Health Services NHS Foundation Trust is seeking an adaptable Admin / Receptionist to join our relief and bank team. You will work across hospitals, health centres and clinics, offering friendly, professional reception and administrative support while covering shifts as required.

You will greet patients, answer phone calls, help with appointments, register patients and assist clinical teams.

Responsibilities

• Provide a friendly, professional reception and administrative service, including greeting visitors, answering telephone enquiries, managing appointments, registering patients and supporting clinical teams such as Podiatry and Physiotherapy.
• Duties also include maintaining tidy public areas, handling cash and banking, ordering supplies, managing incoming and outgoing mail, monitoring waiting lists and providing cover at other clinics and health centres when required.

Job description

The Trust is currently under-represented in terms of individuals from BME backgrounds and welcomes applicants from these communities. DCHS is also an LGBT inclusive employer. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Be outstanding - join an outstanding team!

Job overview

Join Our Admin / Receptionist Relief & Bank Team

Enjoy flexible working with no fixed hours. We will offer shifts as required to support our services, and you can choose which shifts and sites you are available to cover, allowing you to work around your other commitments.

You will primarily support administrative and reception services but may be asked to provide assistance across different teams and departments, depending on service needs. Full training will be provided.

You will help deliver a professional, friendly and efficient service across our hospitals, health centres and clinics. Duties may include welcoming and directing patients and visitors, answering telephone calls, responding to enquiries, managing appointments, maintaining records and providing general administrative support to ensure the smooth running of our services.

Interviews for this role will take place in person at an assessment centre on either 5th November in Heanor or 23rd November in Chesterfield. If shortlisted, please ensure you are available to attend on one of these dates.

Main duties of the job

You will provide a friendly, professional reception and administrative service, including greeting visitors, answering telephone enquiries, managing appointments, registering patients and supporting clinical teams such as Podiatry and Physiotherapy.

Duties also include maintaining tidy public areas, handling cash and banking, ordering supplies, managing incoming and outgoing mail, monitoring waiting lists and providing cover at other clinics and health centres when required.

Working for our organisation

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Detailed job description and main responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification.

After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website.