Band 8a Service Development Manager: Sponsorship Available

EasyInfoBlog.com LLC; Enfield; Hybrid; GBP 64,000 - 71,000; Full time

Benefits offered by this job

Visa sponsorship

Fixed-term maternity cover

Career development

Professional exposure

Closing date notice

Job summary

North London Partners Shared Service is seeking a Band 8a Service Development Manager to lead the development and delivery of RPA services across NHS-related areas in Enfield, UK. The role focuses on expanding automation, optimizing performance, and reducing costs through innovation.

You will oversee a small team, coordinate with external clients and NHS partners, and collaborate with DXC Technology on emerging technologies including AI.

Qualifications

• Experience in complex corporate shared-service environments.
• Proven design, development and management of RPA solutions and delivery.
• Leadership in service changes and improvements.
• Project management principles knowledge or qualification.
• Specialist NHS recruitment, occupational health, medical workforce, payroll, pensions and HR administration knowledge.
• Strong track record of achievement with a master’s degree or equivalent.
• Excellent interpersonal and stakeholder-management skills.
• Experience managing relationships across multiple organisations.

Responsibilities

• Lead the management and development of the RPA services portfolio.
• Oversee automation portfolio delivery to meet performance targets.
• Manage a small team and coordinate with external clients and NHS partners.
• Collaborate with DXC Technology to maintain automations and adopt AI opportunities.
• Identify and implement new automation opportunities across recruitment, payroll and HR services.
• Drive continuous improvement, service innovation and customer relationship management.

Skills

RPA delivery

Stakeholder management

Project management

NHS recruitment knowledge

HR/payroll knowledge

Master’s degree

Communication skills

Cross-organisational coordination

Education

Master’s degree

Job description

Job Title: Band 8a Service Development Manager
Employer: North London Partners Shared Service
Job Type: Full-time
Location: Enfield, United Kingdom
Salary/Rate: 63,665 to 70,887 £ / Year
UK Visa Sponsorship: Available

Lead the management and development of the organisation’s award-winning Robotic Process Automation (RPA) services.

Oversee the automation portfolio to ensure efficiency, resilience and achievement of performance targets.

Manage a small team and coordinate operational services, technical teams, external clients and NHS partner organisations.

Collaborate with DXC Technology to maintain existing automations and optimise emerging technologies, including AI.

Identify and implement new automation opportunities across recruitment, payroll, medical workforce, occupational health and other service areas.

Work with senior management and NHS partners to expand automation services, improve employee experience and reduce operational costs.

Drive service innovation, continuous improvement and strategic customer relationship management.

Requirements

• Experience working in a complex corporate shared-service environment.
• Proven experience designing, developing and managing RPA solutions and delivery.
• Significant experience leading and implementing service changes and improvements.
• Project management qualification or demonstrable knowledge and experience of project management principles.
• Specialist knowledge and experience in NHS recruitment, occupational health, medical workforce, payroll, pensions and HR administration.
• Master’s degree or equivalent skills, knowledge and experience, with a strong record of achievement.
• Excellent interpersonal, communication and stakeholder-management skills.
• Experience managing relationships with stakeholders across multiple organisations.

Desirable

• Experience drafting and presenting business cases and customer proposals.

Benefits

• Visa sponsorship: Skilled Worker sponsorship applicants are welcome to apply and will be considered alongside other candidates.
• Contract: Fixed-term, 12-month maternity cover.
• Career opportunity: Lead service innovation and automation development in partnership with DXC Technology.
• Professional exposure: Work with senior management, NHS partner organisations and technical teams on automation and AI initiatives.
• Closing date: 3 November 2026.