Band 5 Pharmacy Technician – Patient Services

Barking Havering and Redbridge Univ Hospitals NHS Trust; Romford; On-site; GBP 18,000 - 22,000; Part time

Job summary

Queen’s Hospital in Romford, part of Barking Havering and Redbridge University Hospitals NHS Trust, is recruiting a Band 5 Pharmacy Technician – Patient Services. You will provide technical support across dispensaries and ward-based services, undertake final accuracy checks, medicines reconciliation, and patient counselling.

We seek registered GPhC technicians with Accredited Checking Technician status, who can train junior staff and work as part of a multidisciplinary team.

Qualifications

• Registered with the General Pharmaceutical Council (GPhC) as a UK Pharmacy Technician.
• Accredited Checking Technician status and relevant supervision/educator qualifications.
• Experience in medicines management, ward-based care and medicines reconciliation.
• Excellent communication, organisational and teamwork skills.

Responsibilities

• Provide technical support and supervision to dispensaries and ward-based services.
• Train junior staff and supervise pharmacy technicians and assistants.
• Undertake final accuracy checking and assist with medicines optimisation and discharge processes.

Skills

Good interpersonal skills

Communication skills

Patient counselling

Attention to detail

Organisational skills

Autonomy & teamwork

IT literacy

Education

Registered with GPhC as UK Pharmacy Technician

Level 3 QCF Diploma in Pharmacy Service Skills

Accredited Checking Technician

NVQ Assessor / Educational Supervisor / Practice Supervisor

Health Education England Medicines Optimisation Programme

Job description

We are currently recruiting for Consultant Geriatricians.

Band 5 Pharmacy Technician – Patient Services

Band 5

Main area Pharmacy Dept Grade Band 5 Contract Permanent Hours Part time - 18.75 hours per week Job ref 162-7844-CCS-B

Site Queen's Hospital Town Romford Salary £18,471 - £22,450 Per Annum Inclusive Salary period Yearly Closing 27/09/2026 23:59

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here.

Band 5 Pharmacy Technician Patient Services
18.75 hrs per week

(Working days required: Monday & Tuesday full days & Wednesday mornings)

Previous Applicants Need Not Apply

Join the Pharmacy Team at Queen’s Hospital and help deliver high-quality patient-centred care across BHRUT.
We are looking for a motivated and enthusiastic Pharmacy Technician registered with the General Pharmaceutical Council (GPhC) to provide technical support across dispensary and ward-based services. Working as an Accredited Checking Pharmacy Technician, you will undertake final accuracy checking, support medicines optimisation, complete medicines reconciliation and drug histories, assess patients’ own medicines, support discharge processes, and provide medication counselling.
You will work closely with pharmacists, nurses and other healthcare professionals, while contributing to service improvement projects, audits and staff development. This role offers the opportunity to use and develop a broad range of clinical and technical skills within a supportive and forward-thinking pharmacy department.
Applicants must hold recognised pharmacy technician qualifications, be an Accredited Checking Pharmacy Technician, and demonstrate excellent communication, organisational and teamwork skills.
You will also be required to work weekends and bank holiday shifts via a rota.
If you would like further details, contact Helen Little, Dispensary Manger [e-mail] or on 01708 435 569

Main duties of the job

Provide technical support and supervision to the dispensaries, and ward-based, clinical services. Provide training to junior staff and supervise pharmacy technicians, and pharmacy assistants, in the absence of the Pharmacy Technician Specialists and Team Managers.

Working for our organisation

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance.

We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Person specification

Education/ Qualifications

• Registered with the General Pharmaceutical Council as a UK Pharmacy Technician
• Level 3 QCF Diploma in Pharmacy Service Skills (NVQ) or equivalent
• Accredited checking technician
• Qualifications to be NVQ Assessor / Educational Supervisor / Practice Supervisor
• Has completed the Health Education England Medicines Optimisation Programme or equivalent

Experience/ Knowledge

• Experience of being in a Medicines Management role e.g. Assessment of Patients own medicines, drug history taking, medicines reconciliation.
• Experience of liaising and interacting with nursing and medical staff and other healthcare professionals.
• Experience of working in a ward environment
• Experience of staff training and supervision

Personal Qualities

• Good organisational skills
• Ability to work autonomously and within a team
• IT literacy

Skills/ Abilities

• Good interpersonal skills and communication skills (verbal and written)
• Dealing with patients and the public
• Patient counselling techniques
• Demonstrates attention to detail and accuracy

Before you apply

Using AI
We recognise that more applicants are using artificial intelligence (AI) tools to support their job applications and welcome the responsible use of these technologies.
AI can be a useful tool to help organise your thoughts, improve the structure of your application and support your preparation. However, your application should remain an authentic and accurate reflection of your skills, experience, and knowledge.
We encourage you to review the person specification carefully and provide clear examples that demonstrate how you meet the essential criteria for the role. Any information submitted as part of your application must be accurate, truthful, and based on your experience.
Throughout our recruitment process, we value honesty, integrity, and authenticity. We want to understand what you can bring to BHRUT, so please ensure that your application reflects your own capabilities and achievements.
AI should not be used to misrepresent your skills, qualifications, and experience.

Flexible working
We welcome applications from candidates seeking flexible working or job sharing where service needs allow.

Pre-employment checks
Please provide references from your current or most recent employer, including your line manager or supervisor. Successful applicants will also be required to complete pre-employment checks, including identity verification through TrustID and any role-specific clearances.

Certificate of Sponsorship
In line with UKVI guidance, we are unable to provide a Certificate of Sponsorship for Band 2 and Band 3 roles.

Recruitment process
We may close vacancies before the advertised closing date if we receive a high volume of applications. All communication regarding your application will be sent by email, so please check your inbox and junk folder regularly.

Inclusion
BHRUT is committed to creating an inclusive workplace and welcomes applications from all sections of the community. Applicants who declare a disability under the Equality Act 2010 or identify as a Care Leaver and choose to be considered under our Disability Confident or Care Leaver schemes will be guaranteed an interview where they meet the essential criteria.

Safeguarding
BHRUT is committed to safeguarding children and adults at risk. All employees are expected to share this commitment and follow the Trust's safeguarding policies.

Smoke-free Trust
BHRUT is a smoke-free Trust. All employees are expected to comply with our smoke-free policy.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

We have a wide range of flexible, temporary and part-time opportunities.