Band 4 Recovery Coordinator (Intensive/Crisis Team) - Devizes

Avon & Wiltshire Mental Health Partnership NHS Trust; Swindon; On-site; GBP 32,000 - 42,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a Recovery Coordinator for the North Wiltshire Intensive Team. The role covers home treatment and assessment as an alternative to admission, with seven-day cover and some lone working. Visa sponsorship is not available.

You will organise assessments, plan and review care, and work with service users and carers on recovery plans, risk management and discharge planning, while maintaining confidentiality and accurate records.

Qualifications

• Experience working in mental health settings.
• Ability to manage crisis situations.
• Strong care planning and review abilities.

Responsibilities

• Organise and participate in assessment, planning, delivery and review of care for an allocated caseload within the MDT.
• Develop and review care plans and coordinate resources as needed.
• Deliver defined interventions including daily living skills, coping skills and physical health activities.

Skills

Mental health experience

Crisis management

Care planning

Communication skills

Job description

Recovery Coordinator in the North Wiltshire Intensive Team, part of North Wiltshire Access services at Green Lane Hospital, run by Avon & Wiltshire Mental Health Partnership NHS Trust. The team provides home treatment and assessment as an alternative to admission, plus relapse prevention and facilitated discharge, on a shared caseload. Seven-day cover from 08:30 to 22:00 means shift work and some lone working, though alternatives to full-time hours are considered. Applicants must already hold the right to work, as visa sponsorship is not available.

What the job involves

• Organise and take part in assessment, planning, delivery and review of care for an allocated caseload, working within the MDT
• Develop and review care plans, identifying and arranging other resources as needed
• Deliver defined interventions in care plans, including daily living skills, coping skills and physical health activities
• Develop risk assessments and crisis management plans, reporting trigger points to registered practitioners and acting directly in a crisis
• Work with service users and carers on personal recovery plans and relapse prevention, building hope-inspiring relationships and responding sensitively to individual differences
• Provide support to carers, including engagement, assessment and services
• Prepare and deliver self-help groups, group work and educational workshops, and provide self-help materials and information
• Maintain continuity of care during inpatient treatment, work with other teams to facilitate early discharge, and take part in local arrangements for consistent care across the area
• Manage own caseload day to day, prioritising time, and develop own practice through supervision and learning
• Keep accurate, confidential records, reports and letters on electronic systems, meeting reporting timeframes
• Safeguard individuals from abuse and harm, promote their rights, report discriminatory behaviour, and promote health, safety and security in all workplaces
• Communicate effectively with service users, carers, team members and other agencies, using interpreting and translation services where needed

What’s required

Experience

• Experience working within mental health, including with people in crisis with acute mental health difficulties

Skills & knowledge

• Empathy for people who have experienced mental health problems
• Ability to cope with behaviour which may be challenging at times
• Ability to work under pressure
• Enthusiasm

Checks & eligibility

• Right to work in the UK, held at the time of application, as sponsorship is not available
• Driving licence and access to a vehicle

Nice to have

• NVQ Level 3 in mental health
• Qualification in psychology or counselling, or equivalent experience
• Experience supporting carers and family members