Band 4 Recovery Co-Ordinator - Salisbury

Avon and Wiltshire Mental Health Partnership NHS Trust; Salisbury; On-site; GBP 24,000 - 29,000; Full time

Job summary

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a Band 4 Recovery Co-ordinator to join our friendly community mental health team in Salisbury. You will be a key worker delivering person-centred care, working with a multidisciplinary team to plan and review support for service users with complex needs.

The role involves assessment, planning, delivering interventions, and promoting independence, while maintaining compassionate, open communication with service users, families and

Qualifications

• Experience of working with people with severe mental illness.
• Valid driving licence.
• Ability to work as part of a multidisciplinary community team.

Responsibilities

• Key worker for a caseload of service users in the community.
• Organise and participate in ongoing assessment, planning, delivering and reviewing care.
• Plan and undertake interventions to develop daily living skills and independence.
• Communicate effectively with service users, carers, team members and allied agencies.
• Develop PWPs, safety plans and complete safety assessments.
• Access learning and training opportunities to develop practice.

Skills

Experience with severe mental illness

Job description

Job overview

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

SARUM CMHT are looking for a band 4 Recovery Co-Ordinator to join our friendly and supportive team.

We are a close knit, high performing Community Mental Health Team who are dedicated to providing person-centred care. While our work can be demanding at times, this is balanced with our warm, approachable culture. We take pride in showing up for our service users and our team.

In our team, you'll find approachable leadership, peer support, a genuine open‑door culture, and a group of colleagues who care deeply about your well‑being, professional growth, and day‑to‑day work-life harmony.

Main duties of the job

• Being a key worker for a case load of patient under our services.
• Organising and participating in the ongoing assessment, planning, delivering and review of care to meet identified physical and mental health social care and well being needs.
• Planning and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans.
• Communicate effectively with a wide range of people in order to build and sustain effective, and positive relationships with individuals, and carers, team members and other agencies.
• Developing PWPs, safety plan with the patients under their case load.
• Completing safety assessments with the patients under their case load.
• Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities.

Working for our organisation

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

To provide focused, person-centered support and care interventions to people living in the community with severe and enduring mental health needs. To work alongside a multidisciplinary team, under the indirect supervision of registered clinicians, in an associate recovery worker and/or care coordinator role.

Key activities will include:

• Forming compassionate, recovery-focused, therapeutic relationships with service users and their carers, supporting them to manage their mental health needs in a community setting.
• Engaging in the full range of ongoing needs assessment processes required by the team, including mental state, dynamic clinical risk, spiritual and cultural needs, and emotional, psychological and physical wellbeing.
• Supporting service users to manage their finances and / or housing needs.
• Empowering service users to self‑manage aspects of their ongoing treatment, such as medication, diet and lifestyle, physical health and general wellbeing.
• Depending on the team, key activities may also include:
  • Undertaking the role of Care Coordinator for service users who have been assessed as presenting relatively low to moderate levels of clinical complexity and risk, under the guidance and supervision of registered clinicians. AWP Trust guidance on the allocation and management of community support worker caseloads can be found in P032 CPA and Risk Policy.

Promote and champion the rights, values, responsibilities and diversity of people, and act in an open and compassionate way within clear professional boundaries.

Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.

Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan.

Working autonomously within relevant practice boundaries, under indirect, but not 'direct', supervision of registered clinicians.

Conduct comprehensive assessments of mental health needs and clinical risks.

Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.

Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training, or work opportunities.

Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.

Support people with mental health needs to engage with their own health care, in accordance with their care plan.

Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention).

Work proactively with carers and families, identifying carers' needs and signposting to appropriate services or agencies.

Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities.

Promote, monitor and maintain health, safety and security in the workplace.

Person specification

Essential and Desirable

Essential criteria

• experience of working with people with severe mental illness
• to have a full driving license

Desirable criteria

• venepuncture trained
• ability to manage a caseload of patients
• working in the community setting