Band 4 Digital Support Worker

Cardiff and Vale University Health Board; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust in England is seeking a Band 4 Digital Support Worker to join the Hepatology Team. You will work alongside another Digital Support Worker to support Hepatology patients and their care, using My Medical Records to monitor and book surveillance for patients.

The successful candidate will have an NVQ Level 3 in Health or equivalent, be proficient with hospital systems, and demonstrate strong communication skills with a wide range of people.

Qualifications

• NVQ Level 3 in Health or apprenticeship required.
• Numeracy and literacy at level 2 (or equivalent).
• Proficient in use of hospital systems.
• Proven experience in a caring role.
• Able to communicate with a wide range of people.
• Ability to work under own initiative and prioritise workload.
• Willingness to undertake further training.
• Strong interest in digital/IT.

Responsibilities

• Monitor and book surveillance for Hepatology patients using My Medical Records.
• Support Hepatology patients and their care as part of a multidisciplinary team.

Skills

Numeracy

Literacy

Hospital systems

Caring role

Communication

Initiative

Flexibility

Digital/IT interest

Complex problems

Education

NVQ Level 3 in Health

Tools

Hospital systems

Job description

This is an exciting opportunity to join our team in the Hepatology Team as a Band 4 Digital Support Worker . You will be part of the multi disciplinary team and work alongside another Digital Support Worker to support Hepatology patients and their care ., The successful candidate will be responsible for using My Medical Records to monitor and book surveillance for Hepatology patients. Please refer to the job description and P/S for further details

• NVQ or apprenticeship Level 3 in Health
• Numeracy skills and Literacy skills at level 2 (or equivalent).
• Proficient in use of Hospital systems
• Proven experience in a caring role.
• Understanding of acute hospital environment and the role of SHCA
• Previous experience of working with the general public.
• Ability to communicate with wide range of people.
• Ability to work under own initiative and prioritise workload
• Ability to adjust to pressures of job.
• Willingness to undertake further training
• Strong interest in digital/IT
• Experience of dealing with non-routine and complex problems, able to progress chase
• Interest in new ways of working and supporting clinical teams during periods of change
• Be able to take instruction / directions.
• Aware of personal limitations.
• Flexibility and adaptable to shift/work patterns., Experienced and competent in additional clinical skills, as per job description
• Previous HCA experience.
• Experience working with diverse audiences (e.g. volunteers, patients and/or community groups)., Patient First
• Working Together
• Always Improving, Patient First
• Working Together
• Always Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.