Band 3 Warehouse & Technical Assistant

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join an innovative healthcare team dedicated to enhancing patient care and community health. As a Warehouse and Technical Assistant, you'll play a crucial role in the Birmingham Wheelchair Service, ensuring equipment is ready for clinical use and supporting the team with essential tasks. This position offers a unique opportunity to contribute to the quality of life for patients through your organizational skills and attention to detail. With a commitment to integrated care, you'll be part of a dynamic environment that values teamwork and personal development. If you're passionate about making a difference in healthcare, this role is for you!

Benefits

Full NHS terms and conditions

Extensive holidays

Attractive relocation payment

Discounts for local and national retailers

Dedicated well-being services

Flexible working options

Qualifications

• GCSE in Maths and English required.
• NVQ Level 3 in Mechanical Engineering or equivalent preferred.

Responsibilities

• Support picking, receipting, and despatch of wheelchairs and accessories.
• Manage stock and assist in manual handling of wheelchairs.
• Maintain accurate records of clinical interventions.

Skills

Good communication skills

Competent in Microsoft Office

Stock management/system

Health & Safety knowledge

Infection Control knowledge

Ability to work unsupervised

Ability to plan time and workload

Teamwork

Education

GCSE or equivalent in Maths and English

NVQ Level 3 or equivalent in Mechanical Engineering

Tools

Computer systems for stock management

Service vans

Job description

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part of that future now. Join us and help achieve better care and healthier communities.

Main area: Wheelchair Service - Warehouse and Technical Assistant Grade NHS AfC: Band 3

Contract: Fixed term: 2 years (2 years from when the post is commenced)

Hours: Full time - 37.5 hours per week (9am-5pm Monday to Friday)

Job ref: 820-6850964-ASR

Site: West Midlands Rehabilitation Centre

Town: Birmingham

Salary: £24,071 - £25,674 pa

Salary period: Yearly

Closing: 11/02/2025 23:59

Job overview

Birmingham Wheelchair Service is part of the Equipment & Technology Group within Birmingham Community Healthcare NHS Foundation Trust. The service is based out of the West Midlands Rehabilitation Centre, however runs clinics and home visits across the whole of Birmingham. The team is made up of a therapy lead, service manager, rehabilitation engineers, occupational therapists, physiotherapists, an assistant practitioner, wheelchair technician, warehouse assistant, and administration team. Wheelchairs are provided to children and adults ranging from standard wheelchairs to bespoke customised seating in order to improve the patient’s quality of life and independence.

The post holder will support Birmingham Wheelchair Service in the provision of the clinical service by ensuring equipment is checked to specification and available for clinical activity at the West Midlands Rehabilitation Centre and other locations. All duties will be undertaken with the guidance of relevant clinicians and administration teams. The role will include organisation and management of the storage areas and will include the use of the Service vans to move equipment. With the guidance of the clinicians, the post holder will make minor modifications to wheelchairs including the fitting of accessories.

Main duties of the job

1. Supporting picking, receipting and despatch of wheelchairs, cushions and accessories.
2. Manage stock moving through Birmingham Wheelchair Service.
3. Completing regular stock takes, ordering, asseting, accepting deliveries and arranging collections, utilising computer systems in place and following set procedures.
4. Assist in the manual handling of wheelchairs and associated items for the patients.
5. Supporting clinical staff with minor modifications and fitting parts to wheelchairs.
6. Maintain accurate written and electronic records of any clinical interventions in accordance with trust standards.
7. Replace existing equipment like for like such as lap belts and harnesses.
8. Delivering/collecting equipment to/from patients' homes and other locations.
9. Liaising with manufacturers and approved repair contractors.
10. Driving team van, loading and unloading the van.
11. Maintain assessment stock, charging powered wheelchairs, raising repairs where needed.
12. Updating and monitoring stock control spreadsheets utilising IT systems in place.
13. Completing goods inwards procedure, checking all deliveries are complete and raising discrepancies with manufacturers/approved repairers.

Working for our organisation

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

See attached Job Description and Person Specification for full details about the job role and requirements.

Qualifications

• GCSE or equivalent qualification in Maths and English.
• NVQ Level 3 or equivalent in Mechanical Engineering Apprenticeship/ Engineering Qualification.

Experience

• Experience in a Warehouse/Stores environment/Mechanical Workshop.
• Experience of stock management.

Skills/knowledge

• Good communication skills both verbal and written.
• Competent in Microsoft Office packages.
• Competent in Stock Management/System.
• Stock taking knowledge.
• Health & Safety knowledge.
• Infection Control knowledge.
• Ability to work unsupervised.
• Ability to plan time and workload.
• Ability to work as part of a team.

Other job requirements

• Driving License.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long-term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much as possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements.
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers.
• Dedicated well-being services for all employees.
• Flexible working where possible.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.***

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am - 5.00 pm

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.