Band 3 Safeguarding Administrator

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 23,000 - 26,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a proactive Safeguarding Administrator to join the team at Heartlands Hospital. The role focuses on data input and system interrogation across adult and child safeguarding contexts, with no direct patient contact.

The post requires handling sensitive information with strict confidentiality and DBS check is required. The role is 33.75 hours per week, Monday to Friday, with cross-site working as needed.

Qualifications

• Good General Education (GCSE English and Maths A-C)
• Business Administration NVQ level 3 or equivalent
• Experience dealing with the public / customer service experience
• Experience using Microsoft Office (Word, Excel, Outlook) and IT systems
• Experience working in healthcare and in busy environments

Skills

Customer service

Public/people-facing experience

Education

GCSE English and Maths A-C

Business Administration NVQ level 3

Tools

MS Office

IT systems

Job description

University Hospitals Birmingham NHS Foundation Trust

Band 3 Safeguarding Administrator

The closing date is 17 November 2026

An opportunity has arisen for the appointment of an enthusiastic, well organised administrator to join the busy safeguarding team at University Hospitals Birmingham, primarily based at Heartlands Hospital but may require some cross site working. The post holder will be part of an administrative team supporting adult and child safeguarding nurses across Acute and Community settings.

Candidates should feel confident that they can cope with the highly emotive subject matter that they will be exposed to.

The role does not involve any patient contact. It is predominantly system interrogation/data inputting on a variety of systems, requiring a good level of initiative and judgement.

A DBS check will be required for this post.

33.75 hours per week Mon-Fri

Contact for enquiries Glenda Bird on 0121 424 9235.

Important information about the role of Safeguarding Administrator

This role involves dealing with explicit details of child abuse and neglect on a daily basis. Safeguarding is not an area of work that is suitable for everyone, therefore please be sure that you understand the demands of the role and that you feel resilient enough to cope with being exposed to such emotive information before applying.

Main duties of the job

To manage this very busy environment you will need to be flexible, with superior organisational, time management and communication skills. The information received and processed within the department is highly sensitive. It is essential that the post holder understands and maintains confidentiality at all times. Data needs to be processed with a high level of accuracy and attention to detail.

The successful candidate will be a point of contact for internal and external partners, including Police and Social Care. A professional manner and the ability to communicate confidently and courteously is required.

Candidates should feel confident that they can cope with the highly emotive subject matter that they will be exposed to.

The role does not involve any patient contact. It is predominantly system interrogation/data inputting on a variety of systems, requiring a good level of initiative and judgement.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Qualifications

• * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
• * Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

• * Experience of dealing with the Public/Customer service experience
• * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• * Experience of using IT systems
• * Experience of working in a busy environment
• * Experience of working in Healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust