Band 3 Research Administrator

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27 days leave

NHS pension

Career progression

Cycle to work

Public transport discounts

Job summary

University Hospitals Birmingham NHS Foundation Trust is recruiting a Band 3 Research Administrator to join the Core Research Team at the Queen Elizabeth Hospital. You will support data management and administrative tasks for multiple research studies across specialties and help develop invoicing records to ensure study income is recovered promptly.

The role requires excellent communication, IT proficiency, and the ability to work under pressure within a busy research environment.

Qualifications

• Good general education as listed (GCSE English & Maths).
• Business Administration NVQ level 3 or equivalent experience in an administrative environment.
• Experience with IT and Microsoft Office packages.

Responsibilities

• Provide data management and research administration support for clinical study activities.
• Develop robust invoicing records for clinical trials and ensure timely income recovery.
• Demonstrate excellent IT knowledge and ability to work under pressure with tight deadlines.

Skills

Communication skills

IT skills

Organisation

Time management

Confidentiality

Education

GCSE English & Maths

NVQ Level 3 in Business Admin

Tools

Microsoft Office

Job description

Job Summary

Do you want to make a difference to patient care by working in research? UHB is a great place to work and offers job security along with other staff benefits

• 27 days' leave plus bank holidays (rising to 29 after five and 33 after 10 years' service)
• Ongoing learning and development opportunities
• Structured personal development and career progression plan
• Great maternity, paternity and adoption pay
• Wide range of LGBT+ initiatives and staff networks
• Health service discounts and online benefits
• Health and well-being opportunities
• Cycle to work scheme and discounts on public transport

Job Summary

Do you want to make a difference to patient care by working in research? UHB is a great place to work and offers job security along with other staff benefits

• A good salary
• 27 days' leave plus bank holidays (rising to 29 after five and 33 after 10 years' service)
• Ongoing learning and development opportunities
• Structured personal development and career progression plan
• Generous NHS pension
• Great maternity, paternity and adoption pay
• Childcare vouchers
• Wide range of LGBT+ initiatives and staff networks
• Health service discounts and online benefits
• Health and well-being opportunities
• Cycle to work scheme and discounts on public transport

We have an exciting opportunity for a Band 3 Research Administrator, working with the Core Research Team. The Core Research Team deliver research across multiple specialities, this includes, Endocrinology, Ophthalmology, Sexual Health & Burns to name a few. The portfolio has expanded significantly and delivers studies that examine new drugs and technologies through to observational and data studies.

Main Duties, Tasks & Skills Required

The post holder will be a member of one of the many research teams based at the Queen Elizabeth Hospital one of the UHB sites and responsible for supporting the research staff.

They will be responsible for providing data management, and research administrative support, as needed for clinical study activities. The post holder will be expected to contribute to developing robust invoicing records for clinical trials and to ensure study income is recovered in a timely manner.

This will require the post holder to combine their excellent IT knowledge with knowledge of the clinical research process. The post holder will require excellent communication skills and will need to be able to demonstrate an ability to work under pressure and to tight deadlines.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Qualifications

Essential

• Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
• Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

• Evidence of working with the general public/patients
• Evidence of using finance systems
• Working knowledge of computerised systems & ability to learn quickly.
• Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• Experience of using IT systems
• Must be able to demonstrate an understanding of equality and diversity

Desirable

• Recent experience of working in a busy environment
• Recent experience of working in healthcare

Additional Criteria

Essential

• Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Ability to deal professionally with enquiries from staff, patients and visitors
• Good keyboard/ IT skills
• Good organisation skills and ability to multitask
• Able to work effectively alone or as part of a team
• Good time management skills
• Ability to problem solve
• Understand confidentiality and apply the principles in every day working practice
• Ability to pay attention to detail where there are predictable interruptions to the work pattern
• Ability to deal with stressful situations and sensitive issues
• Work effectively and flexibly as part of a team to meet the needs of the services
• Confident in dealing with people at all levels
• Must be able to demonstrate an understanding of equality and diversity
• Mature open and flexible approach to work
• Demonstrates care and compassion
• Good inter-personal and communication skills
• Good organisational skills
• Work effectively and flexibly as part of a team to meet the needs of the service
• Demonstrates reliability, motivation and commitment
• Ability to travel to multiple sites

Desirable

• Experience of minute-taking
• Ability to work under pressure and deal with stressful situations

Pay scheme

• Agenda for Change
• Band
• Band 3
• Salary £25760.00 to £27476.00 Yearly
• Contract Permanent
• Working pattern Full-Time, Flexible Working
• Reference number 304-1098247
• Job locations Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH

Job Description

JD PS.pdf – 393KB