Band 3 Facilities Catering Supervisor | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust is seeking a Band 3 Facilities Catering Supervisor to manage day-to-day catering services at a designated site within Estates and Facilities. You will supervise catering staff, oversee stock, and ensure high standards of food hygiene and presentation for patients, staff and visitors.

The role includes rota management, budget contribution, recruitment support, and acting as deputy for the Catering Services Lead as required across sites.

Responsibilities

• Visit catering facilities, wards and patients to monitor service and address issues.
• Responsible for deliveries, stock control and cleanliness of stock areas; raise shortfalls to Lead.
• Daily supervision of Catering Facilities Operatives; conduct Return to Work interviews and sickness reviews.
• Prepare, cook and present food for patients, staff and visitors per standard recipes.
• Ensure complaints are handled sensitively; take corrective actions and share lessons learned.
• Assist in serving customers in the restaurant and functions when required.
• Plan and cost menus under the Catering Services Lead.
• Order food and non-food items under the Catering Services Lead per Financial Instructions.
• Ensure food and hygiene standards are met.
• Organise and prioritise daily work plan.
• Maintain a clean, tidy work and preparation area at all times.
• Deputise for the Catering Services Lead across sites to ensure continuity.
• Sign off bank and agency timesheets.
• Review rotas and allocate shifts to keep department running smoothly.
• Support projects relating to catering; participate in recruitment for the service.

Job description

Band 3 Facilities Catering Supervisor | Birmingham Community Healthcare NHS Foundation Trust

Company:

Company: Birmingham Community Healthcare NHS foundation Trust

Chef / Supervisor in NHS hospital

Rota: (Flexibility required)

Week 1: Monday Tuesday Wednesday 7 - 3pm / Thursday Friday 10 - 6pm (Saturday & Sunday off)

Saturday Sunday 10 - 6pm (Thursday Friday off)

The post holder will be responsible for the day to day operational catering services of a designated catering site within the Estates and Facilities Division ensuring that the cooking and presentation of all food for patients, staff and visitors is of a high standard, whilst observing excellent food hygiene practices and procedures.

Performance Management

All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards of the post. As part of the appraisal process every employee is responsible for participating in identifying their own training and development need to meet their KSF outline.

Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Responsible for a delegated budget ensuring the Catering function delivers value for money.

The supervision and training of Facilities Operatives – Catering under the direction of the Catering Services Lead.

Responsible for requisitioning of goods/stock.

Signatory for Bank and Agency staff in the absence of the Catering Services Lead.

Be part of our team

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

• To visit the catering facilities, wards and patients in order to monitor the catering service and address any catering issues.
• Responsible for deliveries, stock control and cleanliness of stock areas and raising shortfalls immediately to the Catering Services Lead.
• Daily supervision of Catering Facilities Operatives, to include undertaking Return to Work Interviews, stage 1 sickness reviews, 1:1 Supervision and completion of PDR’s.
• Preparation, cooking and presentation of food for patients, staff and visitors, adhering to standardised recipes.
• Responsible for ensuring complaints are dealt with sensitively and in accordance with the Trust’s standards, taking corrective action where necessary and ensuring lessons learned are communicated, understood and applied.
• Assisting, when required, to serve customers in the restaurant and functions.
• Under the direction of Catering Services Lead, plan and cost menus.
• Under the direction of the Catering Services Lead, order food and non-food items in accordance with the Trust Financial Instructions.
• Ensure food and hygiene standards are met.
• Organises and prioritises own daily work plan.
• To work in a clean and tidy manner at all times, to leave work and preparation areas in a clean and hygienic condition at the end of service/shift.
• Deputise for the Catering Services Lead across all sites where need arises by having an understanding of a cook-serve/freeze catering operation as a Facilities Supervisor to ensure business continuity within the division
• Sign off bank and agency timesheets.
• Review rotas and allocate shifts to ensure the department runs effectively.
• Support the Catering Services Lead on projects relating to catering.
• Participate in the recruitment process for the Service

This advert closes on Sunday 11 Oct 2026

Birmingham Community Healthcare NHS foundation Trust

Birmingham Community Healthcare NHS foundation Trust

Birmingham Community Healthcare NHS foundation Trust