Band 2 Facilities Catering Operative | Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS foundation Trust; Birmingham; On-site; GBP 21,000 - 24,000; Full time

Job summary

Birmingham Community Healthcare NHS foundation Trust is recruiting a Band 2 Facilities Catering Operative to support daily catering services across Trust properties. You will assist in meal preparation, serving staff and visitors, and operate a cash register when required.

The role also involves ensuring meals meet dietary requirements. Further duties include basic cooking under supervision, daily cleaning, stock control, HACCP documentation, vending machine maintenance, and helping with special

Qualifications

• Band 2 Catering Operative role within NHS Trust.
• Customer service minded and able to follow supervision.
• Basic cooking and food handling awareness.

Responsibilities

• Assist in preparation and service of meals and beverages to staff and visitors.
• Load bulk trolleys or ward level service of meals.
• Under supervision, undertake basic cooking of buffets and breakfasts.
• Clean equipment and premises daily, and perform deep cleans of catering equipment as required.
• Adhere to Food Hygiene standards and Trust policies.
• Handle deliveries, stock control and cleanliness of stock areas; report shortfalls.
• Refill vending machines and manage HACCP documentation for audit purposes.
• Assist customers with vending machine issues and respond to queries efficiently.
• Set up meeting rooms and prepare food for special functions; clear and wash up afterward.

Job description

Band 2 Facilities Catering Operative | Birmingham Community Healthcare NHS Foundation Trust

Company: Birmingham Community Healthcare NHS foundation Trust

Monday - Friday

Hours: Week 1 / 2

The post holder will provide excellent customer service under the supervision of the Facilities Supervisor – Catering, delivering an efficient and professional catering service at all times

The post holder will assist in the preparation and service of meals and beverages to staff and visitors throughout Trust owned properties and will operate a cash register when required.

To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements

• Prepare salad, sandwiches and other basic food items for patients, staff and visitors.
• Support patient meal services, by loading bulk trolleys or ward level service of meals.
• Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.
• To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.
• To undertake deep clean of all catering equipment within the department.
• Adhering to Food Hygiene Standards and Trust policy and procedures.
• Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.
• Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.
• To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.

Be Part of Our Team...

BCHChas more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young peopleand families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands RehabCentre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which iscontinuously striving for best care and healthycommunities, we want to hear from you.

Birmingham Community Healthcare NHS foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

• To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements
• Prepare salad, sandwiches and other basic food items for patients, staff and visitors.
• Support patient meal services, by loading bulk trolleys or ward level service of meals.
• Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.
• To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.
• To undertake deep clean of all catering equipment within the department.
• Adhering to Food Hygiene Standards and Trust policy and procedures.
• Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.
• Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.
• To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.
• To answer and resolve telephone queries and respond to requests from departments accurately and efficiently.
• Demonstrates role requirements to new starters.
• To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant.
• To wash up ward level patient equipment when required.
• To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.
• To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.
• To prepare refrigerated commodities.

This advert closes on Sunday 11 Oct 2026

Birmingham Community Healthcare NHS foundation Trust

Birmingham Community Healthcare NHS foundation Trust