Band 3 Facilities Catering Supervisor

Birmingham Community Health Care Nhs Foundation Trust; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare organization in Birmingham is seeking a Catering Supervisor to oversee daily catering operations, manage budgets, and ensure high standards in food quality and hygiene. Responsibilities include supervising staff, managing stock, and ensuring customer satisfaction. The ideal candidate will have experience in catering services, strong leadership skills, and the ability to maintain a clean working environment. This role offers full NHS benefits, including extensive holidays and relocation support.

Benefits

Full NHS terms and conditions

Attractive relocation payment

Discounts for local retailers

Dedicated well-being services

Flexible working options

Qualifications

• Experience in managing catering services with a focus on high standards.
• Ability to supervise and train staff effectively.
• Capability in budget management and cost-effective operations.

Responsibilities

• Ensure high-standard food for patients, staff, and visitors.
• Supervise Catering Facilities Operatives and oversee training.
• Manage budget and ensure value for money in catering services.
• Monitor food hygiene and ensure standards are met.

Skills

Food hygiene standards

Staff supervision

Budget management

Catering service delivery

Complaint resolution

Job description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Rota

Week 1: Monday Tuesday Wednesday 10am – 6pm (Thursday Friday days off)

Week 2: Monday Tuesday Wednesday 7am – 3pm; Thursday Friday 10am – 6pm (Saturday Sunday days off)

Responsibilities

• Responsible for the day‑to‑day operational catering services of a designated catering site within the Estates and Facilities Division ensuring that the cooking and presentation of all food for patients, staff and visitors is of a high standard, whilst observing excellent food hygiene practices and procedures.
• Responsible for a delegated budget ensuring the Catering function delivers value for money.
• Supervision and training of Facilities Operatives – Catering under the direction of the Catering Services Lead.
• Responsible for requisitioning of goods/stock.
• Signatory for Bank and Agency staff in the absence of the Catering Services Lead.
• Visit the catering facilities, wards and patients in order to monitor the catering service and address any catering issues.
• Responsible for deliveries, stock control and cleanliness of stock areas and raising shortfalls immediately to the Catering Services Lead.
• Daily supervision of Catering Facilities Operatives, including undertaking Return to Work Interviews, stage 1 sickness reviews, 1:1 supervision and completion of PDRs.
• Preparation, cooking and presentation of food for patients, staff and visitors, adhering to standardised recipes.
• Responsible for ensuring complaints are dealt with sensitively and in accordance with the Trust's standards, taking corrective action where necessary and ensuring lessons learned are communicated, understood and applied.
• Assist, when required, to serve customers in the restaurant and functions.
• Under the direction of the Catering Services Lead, plan and cost menus.
• Under the direction of the Catering Services Lead, order food and non‑food items in accordance with the Trust Financial Instructions.
• Ensure food and hygiene standards are met.
• Organise and prioritise own daily work plan.
• Work in a clean and tidy manner at all times, leaving work and preparation areas in a clean and hygienic condition at the end of service/shift.
• Deputise for the Catering Services Lead across all sites where need arises by having an understanding of a cook‑serve‑freeze catering operation as a Facilities Supervisor to ensure business continuity within the division.
• Sign off bank and agency timesheets.
• Review rotas and allocate shifts to ensure the department runs effectively.
• Support the Catering Services Lead on projects relating to catering.
• Participate in the recruitment process for the Service UK Home Office Visa Sponsorship requirements.

Equal Opportunities

Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.

Visa Sponsorship

Under UK Home Office requirements, Band 2 clinical and non‑clinical roles and Band 3 Non‑Clinical roles are not eligible for sponsorship. The majority of non‑clinical roles (Agenda for Change Band 3 – 6) with the exception of those which appear on this list – link will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. All non‑clinical roles (Agenda for Change Bands 7 – 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship. The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Benefits

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements.
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers.
• Dedicated well‑being services for all employees.
• Flexible working where possible.

Using Artificial Intelligence: Birmingham Community Healthcare NHS Foundation Trust acknowledges AI tools such as ChatGPT, Claude, Copilot, Gemini etc; they can help you during various stages of your job application.