Band 3 Clinical Support Worker Birmingham Community Healthcare NHS Foundation Trust

Evasion-design.com; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a Clinical Support Worker to join a dedicated team focused on providing electronic assistive technology solutions. This role involves supporting clinicians in planning and implementing assessments, preparing resources, and managing electronic assistive devices. The position requires effective communication and emotional resilience, especially when working with clients facing challenging conditions. Join a forward-thinking organization that values teamwork and strives for excellence in community healthcare, making a significant impact in the lives of individuals requiring specialized support.

Qualifications

• Support clinicians with complex communication aids and environmental control systems.
• Demonstrate emotional resilience when working with clients with life-limiting conditions.

Responsibilities

• Assist the clinical team in planning and implementing assessments for Assistive Technologies.
• Prepare resources for demonstration and provision to clients as requested.

Skills

Communication Skills

Emotional Resilience

Basic Understanding of AAC Systems

Team Collaboration

Education

Relevant Healthcare Qualification

Tools

Voice Output Communication Aids

Environmental Control Systems

Job description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

An exciting opportunity has arisen for this new Clinical Support Worker post to develop knowledge and skills with the Access to Communication and Technology Service.

Access to Communication and Technology is a specialist electronic assistive technology service, which is based at the West Midlands Rehabilitation Centre, Selly Oak, Birmingham B29 6JA. We are a service made up of clinicians (Occupational Therapist, Speech and Language Therapists, Health Care Scientists and assistants), technicians, stock and admin staff providing specialist assessment, set up, provision and maintenance of electronic assistive technology to meet the needs of children and adults who require Augmentative and Alternative Communication (AAC) and Environmental Control (EC).

You will be supervised by an Occupational Therapist and work alongside another clinical support worker and Assistant Practitioners. The post holder will need to work independently and travel widely within the West Midlands region; therefore, being a car driver with a full UK driving licence is essential.

Key Responsibilities:

1. Support the clinical team in their planning, preparation and implementation of assessment and provision and follow up of clients for a range of Assistive Technologies and/or low tech techniques.
2. Prepare resources for demonstration and for provision to clients, as requested by a Clinician.
3. Set up and amend the electronic assistive technology to meet the clinician’s prescription.
4. Follow instructions to produce resources for individual patients and generic use to support communication and environmental control.
5. Support the smooth running of the department by supporting device/stock management functions.
6. Assist in the organisation of a wide range of training events and courses offered and hosted by Access to Communication and Technology.
7. Assist the clinical team in providing a wide range of training regarding techniques and Assistive Technology to local professionals and occasionally clients.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process. Please ensure all sections of the application form are completed fully.

Minimum Requirements:

1. Support the Clinicians with the provision to clients of complex Voice Output Communication Aids and Environmental Control systems.
2. Prepare resources for demonstration and provision to clients, as directed by a clinician.
3. Have a basic understanding of communication impairment and Augmentative and Alternative Communication systems.
4. Communicate effectively with local and ACT team members using all methods of communication.
5. Support collection and delivery of equipment from the local environments of the clients.
6. Keep accurate and contemporaneous clinical records in accordance with professional and Trust standards.
7. Demonstrate emotional resilience when working with clients with life limiting conditions.
8. Develop and maintain own skills and knowledge to achieve and maintain a high standard of care.

This advert closes on Monday 21 Apr 2025.