Band 3 Clinical Service Administrator

Avon & Wiltshire Mental Health Partnership NHS Trust; Trowbridge; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated part-time administrator to join their West Wiltshire Community Mental Health Team. This role involves providing essential administrative support, ensuring smooth operations across two sites. Ideal candidates will thrive in a dynamic environment, possess strong communication skills, and be proficient in Microsoft Office. This position offers an opportunity to contribute to a supportive team, making a positive impact on mental health services in the community. If you are motivated and adaptable, we want to hear from you!

Qualifications

• Experience in providing administrative support in a healthcare setting.
• Ability to handle multiple tasks and adapt to changing workloads.

Responsibilities

• Provide administrative support to the Clinical Team and Team Manager.
• Serve as the first point of contact for inquiries and liaise with other teams.

Skills

Administrative Support

Microsoft Office

Communication Skills

Adaptability

Tools

RiO Electronic Patient Record System

Job description

Job overview

Are you an experienced, highly motivated administrator looking for a new challenge?

We have a part-time admin vacancy within our team. The role will involve working for the West Wiltshire Community Mental Health Team.

If you are someone who can work well under pressure, remain calm in challenging situations, have a friendly, positive nature, and enjoy working in a supportive team, we would like to hear from you.

The role will be based at Trowbridge Civic Centre in Trowbridge and Shearwater Lodge in Warminster. This role requires working across both sites.

Main duties of the job

• Provide comprehensive administrative support to the Team Manager, Senior Practitioners, and the wider Clinical Team within the West Wiltshire Community Mental Health Team.
• Have a good working knowledge of all Microsoft Office packages and be willing to undertake training to use other software, including our electronic patient record system (RiO).
• Be the first point of contact for the team, dealing with telephone enquiries and liaising with other Clinical Teams, Third Sector Healthcare Providers, and Outside Agencies.
• Adapt to constant changes in workload as the role is varied.