Band 3 Assistant Technical Officer Birmingham Community Healthcare NHS Foundation Trust

Evasion-design.com; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading healthcare team as a Radiographer helper, assisting in ultrasound and fine needle aspiration procedures. This role involves clerical duties, patient interaction, and equipment maintenance within a busy Radiology Department. Opportunities for professional development are encouraged.

Qualifications

• Experience in a healthcare setting preferred.
• Ability to assist in imaging procedures.

Responsibilities

• Assist Consultant Radiologist in ultrasound procedures.
• Perform clerical duties and maintain radiology equipment.
• Train new staff and manage patient queries.

Skills

Communication

Problem Solving

Job description

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.***

The postholder will act in the role of Radiographer helper and will assist the Consultant Radiologist in Ultrasound and Fine Needle Aspiration procedures. The post combines phosphor plate and dark room processing with clerical duties in a busy specialised Radiology Department. There is also a responsibility for the maintenance, chemical changing, and Quality Assurance of the processors used for teaching undergraduate and other trainees.

Undertaking reception duties, greeting patients, checking patient details on arrival, and updating the Radiology information system in accordance with departmental guidelines. Ensuring that all information entered into the patient administration system is up to date and accurate. Responsible for troubleshooting/problem solving for any breakdowns on the processors within the hospital. Reporting any defects of equipment. Monitoring of radiology BDH X-ray account and Datix equipment updates. Training new members of staff within the X-ray department, organising and providing practical training for Dental Nurse students.

Receiving phone calls from patients and external hospitals, answering queries. There will also be a need to speak to radiography staff regarding patients and queries from the clinics. Booking appointments for patients with suspected malignancies in accordance with the two-week cancer wait target and dealing with associated queries.

Our radiology department is made up of Radiologists, Radiographers, and support staff. We work together to ensure high-quality patient care. Each member brings their expertise, contributing to a professional environment. Our team regularly has huddles to discuss daily priorities and challenges, ensuring a smooth workflow and a positive atmosphere. We encourage staff to pursue continual professional development through training and opportunities for career progression.

Be Part of Our Team...

BCHC has more than 5,000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services in people's homes, health centres, clinics, and inpatient facilities. We provide a wide range of services for children, young people, families, adults, and community services, including two community hospitals, services for people with learning disabilities, the West Midlands Rehab Centre, and a leading Dental Hospital and School of Dentistry. We are committed to delivering outstanding, integrated care rooted in our local communities.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust striving for the best care and healthy communities, we want to hear from you.

Preparing rooms/bays to receive patients, selecting the correct holders and imaging plates.

Standing for long periods assisting or chaperoning the Radiographers during imaging procedures, processing phosphor plates, re-bagging plates, and labelling images correctly on Sidexis Pa’s, Dental Panoramic Tomograms (DPTs), and Cephalostats. Copies are made for Consultants, students, external hospitals, GDPs, and private patients, either physically copying the films or scanning and producing digital images. Producing identifying labels for them and labelling as copies.

This advert closes on Wednesday 21 May 2025.