Band 3 Administrative Assistant

Birmingham and Solihull Mental Health NHS Foundation Trust; West Midlands; On-site; GBP 19,000 - 23,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking an administrative and secretarial assistant to provide a comprehensive support service to the Cascade Service and other psychological services within ICCR.

The role covers handling referrals and correspondence, processing clinical letters and reports, acting as the focal contact for Cascade Service inquiries, cross-covering teams, liaising with multidisciplinary colleagues, and supporting a wide range of admin tasks within the

Responsibilities

• Provide a comprehensive administrative and secretarial support service to the Cascade Service and other psychological services within ICCR, as appropriate.
• Operate within the Division’s/Team’s systems and act as part of a wider administration/secretarial teams.
• Handle a wide range of administrative and secretarial duties, including receipt of all correspondence (referrals) and ensuring appropriate action.
• Process clinical letters, reports, case summaries and other correspondence as required by the clinical teams.
• Act as focal point of contact for Cascade Service and other psychological services; disseminate information, messages and enquiries as appropriate.
• Provide cross-cover and support to other teams in the event of absence.
• Liaise with multi-disciplinary team members, other health professionals and staff within the trust, GPs, social workers, service users, carers and other agencies.
• Informal visits contact: Liz Cooksey, Business Support Manager, [e-mail], 07985882910.
• About Birmingham and Solihull Mental Health NHS Foundation Trust and our services, including our diverse population and international reputation for research and innovation.

Job description

To provide a comprehensive administrative and secretarial support service to the Cascade Service and other psychological services within ICCR, as appropriate. To operate within the Division’s/Team’s systems and act as part of a wider administration/secretarial teams.

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken. Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical teams.

To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Cascade Service other psychological services (where appropriate).

To provide cross cover and support to other teams in the event of absence planned or otherwise.

Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP’s, Social workers, Service users, Carers and other appropriate agencies.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further details / informal visits contact: Name: Liz Cooksey Job title: Business Support manager Email address: [e-mail] Telephone number: 07985882910