Band 3 Admin Coordinator

NHS; Birmingham; On-site; GBP 22,000 - 27,000; Part time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a part-time Band 3 Admin Coordinator at the West Midlands Adult CF Centre. The role involves data management for the CF Registry, requiring strong organisational and communication skills in a dynamic healthcare environment. The ideal candidate will have relevant qualifications and experience in administration, demonstrating flexibility and a proactive approach.

Qualifications

• GCSE grade C or above in English and Maths a must.
• Experience in an administrative environment is essential.
• Excellent computer literacy & IT skills required.

Responsibilities

• Gather patient data for the CF Registry.
• Data entry and management on Trust IT systems.
• Liaise with patients and healthcare staff.

Skills

Research skills

Organisational skills

Communication

Interpersonal skills

Education

GCSE English and Maths

Business Administration NVQ level 3

Tools

Microsoft Office

Trust IT systems

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 3 Admin Coordinator

The closing date is 23 June 2025

An exciting opportunity has arisen for a part time (18.75 hours) Database/Admin Coordinator at the West Midlands Adult CF Centre located in Respiratory Medicine at Heartlands Hospital. This post requires the gathering of information for the CF Registry for both annual reviews and encounters at our CF Centre. The CF Registry works alongside local CF centres like us around the Uk to record and analyse information through research in order to improve the health of people living with CF, to provide guidance in improving care and treatment and to aid in the monitoring of the safety of medicines.

We are looking for an enthusiastic, professional, team player with excellent research and analytical skills and someone who is good at organising and managing their time effectively. The ability to use your own initiative and be proactive is essential for anyone taking on this role. This is an extremely busy environment so flexibility and experience of working within a team are crucial.

You will work closely with other admin teams, and the multi- disciplinary team, as well as having contact with patients and members of the public; so good communication and interpersonal skills are a must.

The ideal candidate will be educated to GCSE grade C or above in English, possess outstanding organisational skills, with evidence of excellent computer literacy & IT skills.

Main duties of the job

You will gather patient data for the CF Registry for both Annual Reviews and Encounters at the CF Centre.

Collate consent forms for participating patients.

Data capture of results, hospital admissions, medications, x-rays etc.,

Enter data onto spreadsheets and CF Port Registry;

Liaise with patients, staff, service users and external agencies.

Liaise with medical and nursing staff and other multi-disciplinary teams regards patient treatments, appointments etc.,

Accurate recording of data and information onto the systems.

Analyse and extract complex data sets from a number of different sources.

Input and look up data on Trust IT systems in accordance with Trust policy.

To undertake where required typing which may include touch typing of audio or copy typing from written documentation etc.,

Create documents/spreadsheets/reports as required using IT systems.

To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work.

To organise own day to day work tasks showing an ability to prioritise in order to achieve set timescales or deadlines.

Any other task listed in the job description.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

• *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
• *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

• *Experience of dealing with the Public/Customer service experience
• *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
• *Experience of using IT systems
• *Experience of working in a busy environment
• *Experience of working in Healthcare

Additional Criteria

• *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
• *Good organisation skills and ability to multitask
• *Ability to deal professionally with enquiries from staff, Patients and Visitors
• *Ability to problem solve
• *Understand confidentiality and apply the principles in every day working practice
• *Ability to pay attention to detail where there are predictable interruptions to the work pattern
• *Ability to deal with stressful situations and sensitive issues
• *Work effectively and flexibly as part of a team to meet the needs of the services
• *Confident in dealing with people at all levels
• *Must be able to demonstrate an understanding of equality and diversity
• *Mature open and flexible approach to work
• *Demonstrates care and compassion
• *Good inter-personal and communication skills.
• *Good organisational skills
• *Team Player
• *Demonstrates reliability, motivation and commitment
• *Ability to travel to multiple sites
• *Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust